MiHome – Energenie Smart Home

Equipment is poor and unreliable. Finally removed all mihome equipment and replaced with zigbee.

I have two plugs and have paired both with the app. although the app shows it turning off and on in the plug doesn’t do anything. It’s supposed to work with Alexa, I’ve migrated the settings over to Alexa and it doesn’t work either. I’ve contacted the manufacturer who have been able to replicate the problem and so (4 weeks ) and nothing has changed. I would suggest anyone thinking of buying this product should think again as they will be wasting their money completely.

I am trying to get my TRVS setup to work with a Nest controller but when I try to logon to google I get an error message. How do I resolve this?

The app is very basic and outdated

I’ve had the gateway and plugs for a while. The app made it very difficult to set the timer on the plugs and is limited to only 3 times a day. Otherwise the app and plugs did work well and could be controlled with Alexa or Google. Recently, the plugs have stopped coming on at the set times, which is annoying when I want to wake up or come home to a warm house. All my heating is electric. They do still work with Alexa and Google. Come on energenie sort your tech out!

The app doesn’t allow me to add my gateway in iOS 14, the app will exit as soon as I hit okay, thermostats don’t communicate reliably either.

Terrible app, TrV’s hardly respond to commands. Can’t copy or paste schedules across multiple devices ie: same rooms

Just invested in TRV’s and adaptors. Setting timers on adaptors is full of bugs, on and off times set them self to the same time. Still working with the system, it’s taken me ages to set up TRVs, and adaptors seem very susceptible to even a chair being in the way. Hope it gets better. Update, here we are sometime later and their eTRVs are rubbish. I had one snap completely off the radiator rendering totally useless. I have 2 gateways as 1 doesn’t cover my house (2 bedroom flat) I have a gateway in a bedroom and another in the lounge, the bedroom radiator will not pair with the gateway in the same room, only the gateway in the lounge, and it doesn’t turn on when it’s programmed to. I have 2 radiators in the lounge both paired with the gateway in the lounge, one eTRV works as programmed the other doesn’t. I can manually boost the one that doesn’t work via the programming. Full of bugs, app is different to the web version different functions. App has geofencing, but no way of turning it off. Support is non existent. Avoid and just get simple Bluetooth TRVs or just bog standard ones, save your money, you won’t make it back in reduced gas bills.

This is now a dangerous application and solution. You switch one device on/or off and another does the same. Imagine switching an adult bedroom light on late at night and your children’s light goes on, or worse! UI / UX is very rough. You only have to look at the frequency of releases to question the quality of their software delivery cycle. This needs a complete rewrite and fully tested. Nowhere near ready for safe public use. Use at your own peril.

You can never be sure if turning something on or off is actually going to work. Timers work most the time but not always. The light switches are a waste of money.