Mo Disk

Bought the item from QVC. Transferred 10 years worth of photos and memories. Everything transferred and looked good. Was able to access photos a couple times. A few months later tried to access photos and all folders were empty. I’m devastated that this product was sold and branded as a safe, multi devise way to store memories and now they are all gone!

Will not work on IPhone 14. To bad.

My mother in law gave me this stupid thing for Christmas and I have mixed feelings. It seems like a good idea but so far I feel like it’s pointless. It might be easier to access when I want to print photos, but I thought the idea was to create more space in my phone and so far I’ve had to download an app that backed up all of my photos, plus now I have some saved on the device. Not sure how this is saving space. If you haven’t gotten the app yet, just send the thing back. It says the app doesn’t see your photos but idk how that’s possible when it copied everything into the app. Also I accidentally deleted a photo, I was trying to remove it from the folder (in app) to move it to another folder, but it just deleted it from the app entirely, so I can’t put it in another folder on the device. It was still on my phone so I made a new folder (on my phone) and the app won’t access that new folder so I can’t transfer it to the device. If I can figure out how to delete the photos from the device I might tell her to send it back. Thank goodness I didn’t back up any documents. It just doesn’t seem secure to me. Update: the app also deletes photos from your phone’s photo app i feel so stupid for getting this scam app. No way are they not stealing our photos i feel bad for anyone who put documents on here. Tbh they probably accessed mine too and i don’t even know it.

App crashes after update to iOS 16, please update or remove from App Store to not disappoint customers and mislead potential customers!!!

The whole app would not download on my phone

Don’t waste your time with this developer you won’t get any help. I bought the fools disk thumb drive and Chen bailed out of any fixes and/or updates to correct the failure he created. I have a thumb drive that is nothing more then a conversation piece. Where’s the morals in righting your wrong???

It’s disappointing when you see how this works so fast on QVC and when I get it, it does not do it. It does not do exactly how it’s shown on QVC, quick backup, the counting etc. Maybe what I got was a defect. Going back and forth with the help and still I don’t get the results 😡

This was a great purchase off QVC for me, as I found a way to save my contacts and photos. Now, (*this company Datalogixx), “needs to update their equipment” or **(Mo Disk needs to update their app)**or something?? I cannot get the app to come up on my iPhone. Very disappointed right now. 😔

I ordered product from QVC and when arrived doesn’t work . 800 # admits having problems. No solution offered yet. They said they would send follow up email - but never received.

I got the triple play device as a gift. After trying to use it with this app, I’m tossing it straight in the trash. The app is so poorly set up and annoying to use, it’s not worth the hassle. Just back up everything to the cloud and save yourself the grief. This is trash.