MOONA

One of my biggest challenges to staying asleep at night has always been the constant pillow flipping. I’m a side sleeper and my face was always too hot, so I’d wake up, flip the pillow, go back to sleep (maybe!), and repeat. No more!!! I’ve had some of the best nights’ sleep with the Moona than I’ve had in years! Well worth the cost for me!

I’ve been using my Moona for three months now and I don’t think I’ll be able to go without it. The app isn’t always perfect with transferring sleep data but I’m very happy with how the pillow pad functions. I’m a hot sleeper and it really has helped me stay cool.

I love this product and what it has done for me. There is nothing else like it.

Latest update fixed 100% fan issue!

After 16 months of ownership, I’ve thrown it in the trash. The app has always been garbage. The device rarely works, when it did, it was magically, the execution just has failed month after month. I’m tired of talking to support, getting a different unit even. Tired of using the app that’s junk, night after night. anyhow, I’ve moved on. Wasted money but no longer will waste my time.

Moona has changed my sleeping. I look VE having a cool pillow all night long. I wake up less and get much better sleep.

I LOVE MY MOONA!!!!!

Have you ever woke up and had to turn your pillow numerous time during the night because it was like your hair was on fire!?? Not anymore……with Moona I sleep so good and it’s so easy to use!

You can’t put a price on a great nights sleep! The app is 100 percent functional. The only thing I’d change is the need to review your sleep EVERY TIME.. but that’s minor!

I just got my Moona and I am frankly shocked at how crappy my experience has been already. 1. Written instructions in the box frequently contradict the instructions in the app. 2. The drawings in the app do not match the device. Either I got an outdated device or the app hasn’t been updated to the newest model. 3. The machine has painfully obvious design failures. For example, the funnel supplied to fill the machine does not fit the machine. Also, the stopper for the water tank is almost impossible to turn closed due to obstruction from the lid. Also, keeping the tank upright is very difficult because of a rounded base and a heavy power cord. 4. The app is poorly written. For instance, some critical information about pairing is hidden behind a barely noticeable question mark icon. The instructions in the app do not include the information needed to pair and do not indicate the need to read the info behind the tiny question mark. 5. The base cannot be paired to my phone. I have the latest iPhone. I have years of experience in IT. I have never been unsuccessful in pairing a Bluetooth device before. I tried resetting Bluetooth, resetting the base, resetting my phone, keeping the phone various distances from the base, putting the base into pairing mode, using the written instructions, using the instructions in the app, and using the instructions in the email sent from Moona, and every available combination of the mentioned procedures. 6. Moona sent an email with a link for support. The link goes to a site “that does not exist”. 7. Clicking on a link on the Moona site with online chat support starts with a welcome message but no one responds. I waited 2 hours. No response. Update: 7/6/21. The developers responded to me 1 YEAR LATER. They say to contact them on their website. I have. The app is broken, the pump/reservoir is unusable. This was potentially a good idea for a product, but this is the most failed execution I have ever seen. Don’t be fooled by the “developer response” to the complaints. They are not responsive. They are doing minimal social media engagement to keep selling their completely unusable product.