My Medicash App

Much easier to submit claims now than sending them off by post, but if I open the app while listening to audio, it stops the audio. No reason for it to do this and it never gets fixed.

I used Medicash for two years, I used it mostly for getting discounts at the extra part, it was great till it doubled up in price, but rewards are still the same. I will be cancelling from my next term.

I have paid for medicash for 2 years & this is the 2nd time I’ve tried to make a claim and it’s so frustrating… all of the information is clear yet it says it’s not. Hopefully when it’s manually reviewed it will be processed. I gave up with my last claim, so will be cancelling if this isn’t processed.

I found using the App so simple, uploading my Opticians invoice. First time using so we’ll see how it goes

The app is clunky and primitive in functionality with indecipherable error messages. Who writes this stuff? Not user seductive.

Asking for email address, after I enter it, the screen kept showing error=-3, code=500. Finally, the claim has been submitted. However, it didn’t show at my usage. I can’t confirm whether the claim has been submitted successfully.

Despite logging all the correct information, the app still throws up errors and then gives no option to restart the process, other than logging out and back in.

Not easy to submit the claim

When using medi cash application, for 2 claims it appears that the application always wants you to use to days date for One of claims and NOT the day treatment was carried out on . ??

Claiming