My NGEMC Account

Can’t access outage map. Always says outage is reported but does not give any updates.

Every time I open the app it says power outage has been reported. But I don’t have an outage just looking to see if my bill is ready.

NOT GOOD. USELESS JUNK.

What happened. This app has become very difficult to navigate and we used to could report outages. If it is there I can find it.

I’m one of those people that doesn’t like to see notifications on their apps, and this app has a notification that I can’t figure out how to clear it and it drives me crazy. Please let me know how to clear it or if it’s not something I can do please fix it. Thanks.

The old app has worked for years perfectly! Now this new app is junk. I am a developer and the person(s) that developed this app did not follow the golden rule TEST! Face ID check then the app closes. Either fix or put old app back. Only way to access my account is via online. Please fix !

Since this app has been updated every time I try to log in with face id it shuts the app down. I have deleted and reinstalled several times. Fix the bugs

Will not open just crashes when I do my Touch ID.

This didn't need to be rushed out of beta. New redesigned app brings no value and many defects. Notification badge never clears. "More" menu item goes to an empty menu. Usage graph has terrible layout and navigation (360 days horizontally scrolling for-ev-er). Custom graph is useless. Usage ought to be able to show month by month comparison and overlay with previous year's usage. Colors / contrast / fonts make most of the text unreadable in many places, especially the usage graph.

Please fix the updated App. The old one worked fine the update is junk.