--- title: "My Optus - Bewertungen, Einnahmen und Downloads in Australien | Apple App Store" description: "The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub 
View your Subhub active subscriptions plus other subscriptions you cou" --- # My Optus — Australien > Made for you ![My Optus App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6f/2d/27/6f2d2713-0243-0c9d-de1b-54109fae1860/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/434x0w.png) **Developer:** [Optus Mobile](https://apptail.io/de/developer/optus-mobile-leR) (Australien) **Category:** Utilities **Rating:** 4.6/5 (270,710 ratings) **Price:** Free **Bundle ID:** au.com.optus.selfserviceapp **Store:** Apple App Store **Country:** Australien **Version:** 10.42 (released 2026-03-17) **Original Release:** 2012-03-06 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id503716230) **AppTail Page:** [https://apptail.io/de/app/my-optus-rcc/australia](https://apptail.io/de/app/my-optus-rcc/australia) ## My Optus Description The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub 
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience 
Making it even easier to shop and buy with us * Messaging
 Access 24/7 support at your fingertips * Payments made easier 
Make fast, secure and easy payments * Not an Optus customer?
 You can still download My Optus App to experience the Optus network and shop our latest deals  Help & Support: Optus Privacy Policy: ## My Optus Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1e/db/5a/1edb5aa2-1584-0adf-edb9-9977d516e75c/1.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f0/86/f2/f086f2f1-d74f-abec-29b2-9a2e1524c579/2.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ad/b9/35/adb93582-e68e-fe35-2ed0-325485dfb17a/3.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/29/7c/cb/297ccb9c-d29c-b937-7a60-4ff1c2da0825/4.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9b/1b/5f/9b1b5fa4-7053-4835-1918-751334dfa93a/5.png/1284x2778.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7a/6f/a9/7a6fa9f8-7cc4-e88f-d0b7-802f6c579323/6.png/1284x2778.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a9/22/dc/a922dc6c-ad7e-1788-f16e-5ccd7359df73/7.png/1284x2778.png) ## My Optus Rating Breakdown in Australien - 5 stars: 210,968 (78%) - 4 stars: 30,599 (11%) - 3 stars: 12,032 (4%) - 2 stars: 3,851 (1%) - 1 stars: 13,260 (5%) ## My Optus Reviews in Australien ### ***-- "App no longer works" I’ve had this app for about 6 years with no issues. Upgraded my phone about 6 months ago and it no longer works. Keep getting a system unavailable message. -- B0ba fe77, 2025-01-04 ### ***** "Done but how do I pay?" I am 82 years of age so I hope I’ve done it right - how do I pay ??? -- terriwattie, 2025-01-02 ### *---- "Poor performance and poor customer service" Everything is wrong with this app, they might as well throw it in trash and start again. I would have to write a thesis as to all the issues. Definitely don’t trust Optus after the experiences I have had and I regret coming back to them -- Borninariver, 2024-12-29 ### *---- "Just says Yes" Useless -- L Diff, 2024-12-28 ### *---- "Buggggggy" Have to always uninstall and reinstall to get past the “we’re having system issues page”, eSIM activation super glitchy and takes multiple calls to work. Just overall bad experience. -- Robgcaus89, 2024-12-28 ### *---- "Boycott" Boycott -- AABBYYSSSSS, 2024-12-28 ### *---- "???" I don’t suggest to go anyone to choose optus. Worst experience ever. Fraud marketing. -- illutionz, 2024-12-27 ### *---- "Cannot login" Cannot login. Doesnt show prepaid balance -- Kevin763964, 2024-12-25 ### *---- "Weak signal" The Optus network going to more terrible in west Sydney Guildford -- Jhon747747, 2024-12-25 ### **--- "A.Mitchell" I have two components of billing. One prepaid and one post paid. I want them together but they can’t do it. The overseas support desks are terrible. Disappointing. The home internet is very reliable. -- andymitch135, 2024-12-23 ### *---- "Gaz" Number one network from the bottom trying to pay my bill and app is not working I tried to connect 24/7 service I think Optus needs Telstra SIM cards so they can serve there customers. -- GUR1.1, 2024-12-23 ### *---- "Ap" Number one network from the bottom -- Apu1.1, 2024-12-23 ### *---- "Glitchy and doesn’t work regularly" I don’t understand what they are doing but the app constantly doesn’t work or is very slow… worst app from a major Australian business … -- Steve Top Dog, 2024-12-23 ### *---- "Stuck on loading screen." App is stuck on loading screen when trying to login. -- #SamXie, 2024-12-23 ### ****- "Login" Never saves my login details. Have to reset password alll the time -- Rzandgza, 2024-12-19 ### *---- "Poor app" Still can’t log in. -- emale1502, 2024-12-18 ### *---- "Password reset loop" Difficult to reset password when required - takes you into a frustrating lip of emails and same useless connection to Optus app page -- Robyn Woodley, 2024-12-18 ### *---- "It doesn’t work" See title, if I could give it zero stars I would -- The Unknown Nutbag, 2024-12-17 ### *---- "Poo" Please stop spamming absolutely useless notifications in the app. You didn’t bother to send me any notifications of bills for several months, yet you’re happy to spam notifications for literally nothing in the app? Come on. Also, one star for Optus in general. Support straight up refuse to answer simple questions. Ask them something, and they’ll explain something else and leave the actual question unanswered. They refuse to answer security questions like why someone else’s number was in my account. They won’t tell me why they didn’t send me my bills. Even when you file a complaint about the poo support, they will try to call you on a number that you have told them multiple times is not active (and they know because it’s their service), and claim ‘it appears your number is not active’ YEAH I TOLD YOU THAT. Why not just email me, Mel? Well, you did email me, just not with anything useful because you intentionally make your support system so useless in the hope people give up and you don’t have to make any effort to do anything remotely competent. Successful in that regard I guess. -- dooblyboobly, 2024-12-16 ### *---- "Terrible chat support - unhelpful, spammy and not customer attentive" I had had over 4 agents contact me in disparate messages with long wait times. Each time they have been useless and only repeated items to confirm which were sent previously in chat history. This included me having to fill out a personal detail form which was not used. One agent event accidentally pasted an email into my chat and had to say “sorry wrong window”. Then asked me 1 question; when I responded their only response was to apologise that their shift was ending soon and they had to log off. TRAIN YOUR INCOMPETENT STAFF BETTER AND ENSURE THEY ARE ADDING VALUE!! Long response times and reconfirming do not count and are extremely frustrating!! This problem was also caused after I changed my phone service account name IN PERSON to be sure. I would expect this to not impact my app experience. -- Joeyau123, 2024-12-16 [View all My Optus reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## My Optus Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Kostenlos | Australien | Utilities | #13 | | Top Kostenlos | Neuseeland | Utilities | #41 | | Top Kostenlos | Südkorea | Utilities | #140 | | Top Kostenlos | Australien | Overall | #191 | | Top Kostenlos | Sonderverwaltungsregion Hongkong | Utilities | #237 | | Top Kostenlos | Vereinigtes Königreich | Utilities | #430 | | Top Kostenlos | Neuseeland | Overall | #443 | ## My Optus Discovered Keywords - optus app - optus yes - optus mobile - catch connect - 7us - vibe club - gomez - h prime - optusnet - optus webmail ## Apps Similar to My Optus - [Service NSW](https://apptail.io/de/app/service-nsw-FTc/australia) - [myGov](https://apptail.io/de/app/mygov-lSf/australia) - [Everyday Mobile (Woolworths)](https://apptail.io/de/app/everyday-mobile-woolworths-Tgi/australia) - [Origin Energy Gas Internet LPG](https://apptail.io/de/app/origin-energy-gas-internet-lpg-Okl/australia) - [EnergyAustralia](https://apptail.io/de/app/energyaustralia-FTn/australia) - [My Telstra](https://apptail.io/de/app/my-telstra-dIW/australia) - [amaysim](https://apptail.io/de/app/amaysim-eIW/australia) - [AGL](https://apptail.io/de/app/agl-fIW/australia) - [Belong](https://apptail.io/de/app/belong-hIW/australia) - [myVicRoads](https://apptail.io/de/app/myvicroads-nLYm/australia) ## My Optus Available In - [Australien](https://apptail.io/de/app/my-optus-rcc/australia) - [China](https://apptail.io/de/app/my-optus-rcc/china) - [Vereinigtes Königreich](https://apptail.io/de/app/my-optus-rcc/united-kingdom) - [Vereinigte Staaten](https://apptail.io/de/app/my-optus-rcc/united-states) - [Südkorea](https://apptail.io/de/app/my-optus-rcc/south-korea) - [Indien](https://apptail.io/de/app/my-optus-rcc/india) - [Japan](https://apptail.io/de/app/my-optus-rcc/japan) - [Taiwan](https://apptail.io/de/app/my-optus-rcc/taiwan) - [Neuseeland](https://apptail.io/de/app/my-optus-rcc/new-zealand) - [Malaysia](https://apptail.io/de/app/my-optus-rcc/malaysia) - [Thailand](https://apptail.io/de/app/my-optus-rcc/thailand) - [Sonderverwaltungsregion Hongkong](https://apptail.io/de/app/my-optus-rcc/hong-kong) - [Kanada](https://apptail.io/de/app/my-optus-rcc/canada) - [Frankreich](https://apptail.io/de/app/my-optus-rcc/france) - [Vietnam](https://apptail.io/de/app/my-optus-rcc/vietnam) - [Singapur](https://apptail.io/de/app/my-optus-rcc/singapore) - [Philippinen](https://apptail.io/de/app/my-optus-rcc/philippines) - [Deutschland](https://apptail.io/de/app/my-optus-rcc/germany) - [Indonesien](https://apptail.io/de/app/my-optus-rcc/indonesia) - [Brasilien](https://apptail.io/de/app/my-optus-rcc/brazil) - [Italien](https://apptail.io/de/app/my-optus-rcc/italy) - [Spanien](https://apptail.io/de/app/my-optus-rcc/spain) - [Irland](https://apptail.io/de/app/my-optus-rcc/ireland) - [Chile](https://apptail.io/de/app/my-optus-rcc/chile) - [Sri Lanka](https://apptail.io/de/app/my-optus-rcc/sri-lanka) - [Niederlande](https://apptail.io/de/app/my-optus-rcc/netherlands) - [Schweden](https://apptail.io/de/app/my-optus-rcc/sweden) - [Schweiz](https://apptail.io/de/app/my-optus-rcc/switzerland) - [Mexiko](https://apptail.io/de/app/my-optus-rcc/mexico) - [Pakistan](https://apptail.io/de/app/my-optus-rcc/pakistan) - [Türkei](https://apptail.io/de/app/my-optus-rcc/turkey) - [Norwegen](https://apptail.io/de/app/my-optus-rcc/norway) - [Belgien](https://apptail.io/de/app/my-optus-rcc/belgium) - [Argentinien](https://apptail.io/de/app/my-optus-rcc/argentina) - [Dänemark](https://apptail.io/de/app/my-optus-rcc/denmark) - [Russland](https://apptail.io/de/app/my-optus-rcc/russia) - [Ukraine](https://apptail.io/de/app/my-optus-rcc/ukraine) - [Finnland](https://apptail.io/de/app/my-optus-rcc/finland) - [Polen](https://apptail.io/de/app/my-optus-rcc/poland) - [Vereinigte Arabische Emirate](https://apptail.io/de/app/my-optus-rcc/united-arab-emirates) - [Österreich](https://apptail.io/de/app/my-optus-rcc/austria) - [Nepal](https://apptail.io/de/app/my-optus-rcc/nepal) - [Tschechien](https://apptail.io/de/app/my-optus-rcc/czechia) - [Griechenland](https://apptail.io/de/app/my-optus-rcc/greece) - [Peru](https://apptail.io/de/app/my-optus-rcc/peru) - [Slowakei](https://apptail.io/de/app/my-optus-rcc/slovakia) - [Ungarn](https://apptail.io/de/app/my-optus-rcc/hungary) - [Estland](https://apptail.io/de/app/my-optus-rcc/estonia) - [Portugal](https://apptail.io/de/app/my-optus-rcc/portugal) - [Katar](https://apptail.io/de/app/my-optus-rcc/qatar) - [Rumänien](https://apptail.io/de/app/my-optus-rcc/romania) - [Ecuador](https://apptail.io/de/app/my-optus-rcc/ecuador) - [Bulgarien](https://apptail.io/de/app/my-optus-rcc/bulgaria) - [Uruguay](https://apptail.io/de/app/my-optus-rcc/uruguay) - [Kroatien](https://apptail.io/de/app/my-optus-rcc/croatia) - [Brunei Darussalam](https://apptail.io/de/app/my-optus-rcc/brunei) - [Sonderverwaltungsregion Macau](https://apptail.io/de/app/my-optus-rcc/macau) - [Malta](https://apptail.io/de/app/my-optus-rcc/malta) - [Paraguay](https://apptail.io/de/app/my-optus-rcc/paraguay) - [Nordmazedonien](https://apptail.io/de/app/my-optus-rcc/north-macedonia) - [Panama](https://apptail.io/de/app/my-optus-rcc/panama) - [Kasachstan](https://apptail.io/de/app/my-optus-rcc/kazakhstan) - [Honduras](https://apptail.io/de/app/my-optus-rcc/honduras) - [Luxemburg](https://apptail.io/de/app/my-optus-rcc/luxembourg) - [Zypern](https://apptail.io/de/app/my-optus-rcc/cyprus) - [Belarus](https://apptail.io/de/app/my-optus-rcc/belarus) - [Usbekistan](https://apptail.io/de/app/my-optus-rcc/uzbekistan) - [Dominikanische Republik](https://apptail.io/de/app/my-optus-rcc/dominican-republic) --- ## About AppTail [AppTail](https://apptail.io/de) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io/de) - [Top Charts](https://apptail.io/de/top-iphone-apps) - [Sign Up for Full Access](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io/de) - Mobile App Intelligence Platform*