My Southbank

Would be great if I can mark articles as read. Would also be useful if I could delete articles I do not wish to keep.

So I can login to the website using the password manager stored details without issue. However these same details are not recognized by the app, so where are the app details stored and why is it not same server as the website

Won’t allow login using saved password (that works online). So absolutely useless

I was able to login on this app very rarely. The website works, the app usually does not allow you to log in. I have now deleted it as I have better uses for my time. Just get to the website login page and save it to the Home Screen and waste no more time on this failed app.

Come on Southbank spend a little money on a dev and worth this out. It’s embarrassing.

This is the second time an update has killed saved messages. Previously anything saved was deleted and you only allowed messages to be kept for 30 days. With this latest update, I appear to be able to add messages to favourites but when I go to the saved tab, it fails to load anything with the error “Error loading. Please try reloading the page” which repeats with each refresh. Now I can’t see any old saved messages or new ones!

I have had all the problems you’re other customers have had with this app. I’m not prepared to spend any more time on it, in the bin it go’s.

This app does not give you details of your subscription and in turn the ability to monitor your portfolio and recommendations from Southbank. This is a very serious weakness.

I’ve been using SI for years and have had to go back to using my laptop to access your content. You really the need to get this fixed as the length of time taken so far to resolve fairly simple issues suggests you don’t really care too much about your subscribers users experience.

Following the recent update nothing now works for me. I cannot see your recent posts that I subscribe to and if they do appear in messages the screen locks up. Nothing is shown in subscriptions or recommendations. This is useless. I am trying to use it on an iPad running iOS 14. Prior to the update everything worked fine. I have tried deleting and reinstalling the app, but this make no difference. Rubbish!