My Verizon For Enterprise

Can’t get past the homepage setup screen.

I used this app in the past to create and track repair tickets for our dark fiber circuits. It worked well while it was working. Now it has stopped showing tickets and invoices. I uninstalled and reinstalled the app, but it is stuck in a loop asking me to setup items on my homepage. There are no options to select anything for my homepage.

The app almost never works. When I try to view tickets, it just sits there blank. When I try to search for a location to open a ticket, it’s blank. When I try to search for a location via Map, screen pops up too high and I can’t even see what I’m typing. I don’t even know why they bothered putting out an app I’d it’s going to be pure garbage. I thought the VEC in the browser was bad, but this is a whole new level of bad.

Too cumbersome to go on line and report Internet down. Then you must escalate to level 5 over a series of days to get anyone involved. Horrible service

Create ticket process was easy

Clean app, gets the job done and allows you to have transparency on the go

I was hoping that a new update would mean that the issue with the home screen would be fixed, but I’m still stuck on the Customize you home screen page. Disappointing.

Cards do not appear as stated in the setup app menu, so I cannot select nor reorder apps. Since I cannot skip this step, then the app does not move forward and therefore it cannot be used. Please solve this problem, so I can continue to use the app as intended.

Cannot get past the Customize You Home Page screen. Screen is blank with I highlighted Continue butting you cannot press. Uninstalled and reinstalled and same issue.

As with the previous reviewers, this app installs just fine, but forces you to just sit on a blank page to build your homepage and never allows you to go forward. There’s also apparently zero support at Verizon for this app, if you call you’re basically told that it’s just not functional on an iPhone and that you have to wait for them to update it. How this app even got into the App Store is beyond imagination, but given the quality level of other Verizon apps, it’s not surprising. As a business account manager I need to be able to manage our wireless services but it’s just not possible with this app at this stage.