---
title: "My Virgin Media Account - Bewertungen, Einnahmen und Downloads in Vereinigtes Königreich | Apple App Store"
description: "Download the My Virgin Media app to make managing your Virgin Media broadband, TV, home phone accounts smoother and easier. In a few simple taps, you can control your account from the palm of your han"
---

# My Virgin Media Account — Vereinigtes Königreich
> Manage broadband, TV & mobile

![My Virgin Media Account App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/50/c7/af/50c7af94-80a8-0096-78c9-483516410fdd/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Virgin Media](https://apptail.io/de/developer/virgin-media-XwYb)
**Category:** Utilities
**Rating:** 4.6/5 (87,730 ratings)
**Price:** Free
**Bundle ID:** com.virginmedia.My-Account
**Store:** Apple App Store
**Country:** Vereinigtes Königreich
**Version:** 25.15.0 (released 2026-08-26)
**Original Release:** 2013-06-03
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id642951374)
**AppTail Page:** [https://apptail.io/de/app/my-virgin-media-account-pzd/united-kingdom](https://apptail.io/de/app/my-virgin-media-account-pzd/united-kingdom)

## My Virgin Media Account Description
Download the My Virgin Media app to make managing your Virgin Media broadband, TV, home phone accounts smoother and easier. In a few simple taps, you can control your account from the palm of your hand.
You’ll be able to:

•	Check your broadband, TV, home phone details
•	View your latest bill, billing history and download them as PDFs
•	Manage your Direct Debit details and make a payment
•	Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home
•	Check order and appointment details easily
•	Find your account number and area reference quickly
•	Explore our latest offers

Need a helping hand?
Broadband, TV, home phone customers can also tap to see relevant topics and conversations on the Virgin Media Communities.

## My Virgin Media Account Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/bf/54/8b/bf548b91-e289-44db-19cd-4bd5955453c8/IOS_iPhone_6.5_1242_x_2688-01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c6/c1/a0/c6c1a08e-61d3-3ccf-f329-1ad2d37c1874/IOS_iPhone_6.5_1242_x_2688-02.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1a/65/ff/1a65ffd8-90e0-c47a-7c3d-66460ba5ef3d/IOS_iPhone_6.5_1242_x_2688-03.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/dd/bb/e4/ddbbe470-15f9-f38e-7a86-d1a7f1c86ec7/IOS_iPhone_6.5_1242_x_2688-04.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/09/a1/03/09a10338-89d1-6348-1aac-019769aa2d86/IOS_iPhone_6.5_1242_x_2688-05_1.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/07/d5/a3/07d5a350-3f5a-19da-1d28-e3360aea2070/IOS_iPhone_6.5_1242_x_2688-06.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d2/1e/0b/d21e0bdb-d90c-0f11-37e8-e79ca48ae3eb/IOS_iPhone_6.5_1242_x_2688-07.png/1242x2688.png)

## My Virgin Media Account Rating Breakdown in Vereinigtes Königreich
- 5 stars: 64,638 (74%)
- 4 stars: 16,507 (19%)
- 3 stars: 4,019 (5%)
- 2 stars: 772 (1%)
- 1 stars: 1,794 (2%)

## My Virgin Media Account Reviews in Vereinigtes Königreich

### *---- "Virgin hub 4 fault"
I’m on my second hub 4 which is now failing. I’ve spoken to customer (no services) 3 times now and they all say they can see the problem with the intermittent broadband and carry on running tests. Then just terminate the phone call. Strangely as they’re a communication company. No one from Virgin bothers to ring me back!!!
-- Gaz252, 2024-12-20

### **--- "18/12/24 - 00:20"
Total loss of Broadband but the app is saying No known issues in your area. However, Downdetector are showing VM at the top of the list. It’s so frustrating. 🤦🏻‍♂️
-- Rence72, 2024-12-18

### *---- "Doesn’t open"
New customer. Downloaded the app, automatically opens a login screen but when I press to go to sign in, a browser popup appears and immediately closes. Deleted and reinstalled, restarted my iPhone and tried again to no avail…
-- darthtimah, 2024-12-16

### *---- "Poor service. They just want your money."
Impossible to contact them to resolve problem with overcharged bill. A lot of options how to pay them and no straight forward options to contact them to resolve problem. Sad.
-- AT5467992, 2024-12-06

### **--- "Doesn’t know my services"
This app used to be good. Recently, perhaps since renewing my contract last month, it no longer realises that I have broadband, TV and phone. Therefore it is useless for checking service status, which is its main function for me.

Update: There is no option to clear cache data on iOS. Fully deleting and reinstalling the app (rebooting in between) does not help. Still broken.
-- ptr1973, 2024-12-03

### *---- "Pretty bad"
Not really much use . Very basic with no chance of getting problems sorted out . Apps are few , no access to internet on the tv device . Apple TV doesn't work as it should .  Still a long way to go to beat sky. I'm stuck with it for 18 months .
-- elemental, 2024-12-03

### *---- "It’s 2024…why doesn’t it rotate for an iPad!"
Why can’t you make these apps rotate so they work in landscape on an iPad? I don’t want to view everything on a phone screen.
-- Boredofebaynow, 2024-11-26

### *---- "Why am I paying for this?"
Really, why am I paying for to watch TV Ads?
-- Don’t need a nickname., 2024-11-03

### *---- "App is a joke"
Overcomplicated useless app. Half day to find where to report your problem. Hours of waiting on the robot chat. Very weak customer service….
-- Geri9317, 2024-11-01

### *---- "The worst"
I implore everyone never go virgin. They’re a waste of time and cognitive energy. Was a customer for 1.5 weeks and cancelled contract because they couldn’t fulfill their obligations written out in THEIR policy. Scam outfit by Richard Branson
-- Mr_pms, 2024-10-28

[View all My Virgin Media Account reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## My Virgin Media Account Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Kostenlos | Vereinigtes Königreich | Utilities | #24 |

## My Virgin Media Account Discovered Keywords
- virgin business
- priority app
- my account lite
- virgin media priority
- virgin app
- my virgin
- virgin plus
- virgin go
- virgin mobile app
- virgin media go

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