NETGEAR Orbi - WiFi System App

This is my third Orbi system, the product is amazing but when you have issues with resolving some complicated matters, very poor technical support and resolution time is way too long. Somehow will consider another product if problem is not resolved.

Just found this type mesh router and one satellite does serve my two storey home with very superb performance. No hassle in installation, just following all assistance thru ORBI Apps - Two Thumbs👍👍

Since upgrading my Orbi RB50 to latest firmware, i can not see devices connected to router nor satellites. Devices do connect to the network thru the router or sattelite, ita just not showing in the apps or thru the web access of the router. I read the solution from the web that its best to downgrade. Which i hate to do. Please fix this.

I bought this pair of Orbi in May 2019 and suddenly it stopped working in August 2020. Brought to PT IGS indocom the authorized dealer and returned it because it cannot be repair and the warranty is expired. This is the most expensive router and only worked for 15 months.

Bad app , less function and tools . Useless

Awesome.. fully connected

I do like this router, so much so that I purchased another satellite for the older system I have. We Needed after we put up, a new addition with a second floor, saving up for the newest and best to replace it soon. Unfortunately, I just looked at their new 3-unit system and it's almost $3K

Netgear’s products are incredibly frustrating to use. Even when you save the password for automatic login, the system constantly claims the password is incorrect, forcing you to reset it. After resetting, it works for a while, but within a week or so, it tells you the password is wrong again. This repetitive cycle is why I switched to the UniFi system. Netgear’s application and equipment are simply unreliable and poorly designed.

Constantly going off-line

I was really hoping the 4200 would be the best solution my 2000sf home. But even just on day one, it’s spotty at best. And doesn’t seem to be able to have the reach NETGEAR claims. None of their mesh network extenders have worked for me. And I’m just in a regular single Florida house.