Patient Cloud

Can not use without VPN in China

I’ve never had such a problem to just get a phone number for metadata because my card has run out and I threw it out because I didn’t know you were supposed to keep the same card all I want is the phone number to ask somebody about the problem and you have a jumping through so many hoops and still no phone number is this some kind of secret number that I can call I’m very upset with you right now please send my phone the phone numbersend it to 214–7 05–5702 for Robert Lux and please don’t make me wait forever I don’t see why this is such a problem thank you

Great app

Gets stuck on “OK”. Wastes time and money. Uninstalled and reinstalled. Still not working. 0 would be a better rating.

App won’t open after update this week

new update is awful! don't update! I opened the app logged in and out crashed. logged back in continue where I left off it crashed. logged back in put in two digits of my temperature and it crashed. constantly crashing on this update!

Used to sync fast. Now it takes as long to heat up a pizza in the microwave from frozen. Both are gross, one is barely edible.

At 12:01 a.m. the app alerted me to a new diary day. Accurate but annoying. This woke me up from deep sleep, which affected an immune system your client is trying to test. The CDC uses a similar app but the alerts come at the more reasonable time of 3 p.m. I will set focus for future, but programmers should think of the patients when setting up times.

It’s easy to use, but please fix the notifications. I get warnings that I haven’t filled out the questionnaire every day for several days *after* filling out the questionnaire. The notifications don’t seem to sync with the questionnaire.

I’ve signed in several times through out the day and it never makes it past the login screen. If I put in the wrong info it tells me but when I put in my correct login it never goes to the next screen. ?? Please fix this.