Pentair Link₂O

Clunky, very slow to respond, and often quits without warning. You have to dig down through several layers to get to your equipment controls. Frequently demands I login with username and password and then won’t let me in. Hasn’t been updated in over two years. Pentair is failing its customers with this lousy app.

This app is so unreliable. I really hope the new one is better.

I could walk out to my pool and turn everything on and off 50 times faster than this app even pulls up my equipment. It’s a simple on/off seems like it should be faster

Did you just install a new IntelliConnect system and followed the instructions to download this app? Well this is no longer supported. Download the Pentair Home app as this is the replacement app. It works great.

It’s sad to have spend so much money on expensive pool equipment and have such a horrible, clunky, none functional app. It’s hard to navigate. It’s hard to log in. It crashes frequently. This app has no user friendliness. Please update!

I would give this app 0 stars if I could. The app is slow, clunky, freezes, and constantly kicks me out. When trying to sign in, the app never recognizes my user name or password. I eventually get back in by turning off and on my phone. I am very thankful I didn’t pay extra for additional automation that would have allowed me to open and close valves from my phone. That would have been a waste of money.

This system does not work. I keep getting logged off and it won’t let me log back in. When I do log in it takes about 3 minutes to load and nothing is aligned with the system. It’s super flawed and a major issue especially for someone like me who’s a new pool owner. Major issues

I gave up months ago. This damned thing just runs whenever. I can’t get it to connect or stay connected to WiFi, so it will just do its thing and screw me out of electricity $$$ until I move or take a sledgehammer to it. Thanks for nothing Pentair

Not worth the time investment

Had I known this app we’re gonna be so bad I probably would’ve never bought my pool controller. I feel like they’re doing it by design to try and get you to spend more money on higher end gear. I was looking forward to buying into the whole Intelliconnect ecosystem but the basic function is difficult at best. My opinion is they need to either redo the app or scrap the whole project. I work and home automation for a living, and this looks like it was created by a high school kid. I would also advise some Google integration. There’s so much potential with this item but it was a very poor execution.