Prog Magazine

Just shutdown, took all my back issues away and now doesn’t work at all. I have no idea why Apple lets this rotting corpse stay in the App Store. Avoid this app at all costs.

It's March 2021, and I'm experiencing the same issues that have been posted here for six years. Purchased issues have been deleted and not restored, then total login failures that haven't been addressed. Can't change your password or otherwise workaround log in errors. They have my money, and I remain locked out. Ridiculous.

The latest app update deleted all issues and after restoring purchases, am missing a number of special issues that I purchased over the years. This is completely unacceptable. Fix this or give refunds on what we bought.

Old Prog app won't open previously purchased issues - it crashes. New Prog app doesn't restore previous purchases...!!? Do they really expect people to buy issues a second time?

It's bad enough Apple Newsstand app blows, but the conversion to the this new app made me lose every single back issue magazine that I purchased. If you had the misfortune to upload this crappy app, good bye magazines. You can't even contact them for some type of reimbursement. Apple will give you the run around to email them which lead you to write a scathing filled review like this. I would rather pay the import higher price than to ever purchase anything from the publishers of Prog Magazine or this crappy app.

New iPad - all of my magazines will not show up. All of my others magazine apps - type in password and restore - done. This is the only mag app I own that you will spent countless hours trying to use the content you bought.

My Prog, Total Film and SFX subscriptions have disappeared since the last iOS update.

Lost all my back issues. Either restore or refund them. Am I supposed just trust you and buy again?

Per the other reviews, the onus is on the subscriber to prove their subscription. So I won't go into that. The real problem is how terrible the new app is! All your old magazines can't be read on the new app. Plus the new app is confusing trying to figure out how to turn pages and scroll up and down and sideways. What's the point of all that??? How any of that better than turning a page? Love the magazine. Absolutely hate the new format.

I really enjoy PROG magazine, and having access to it while traveling via an App has generally been a good thing. However, both this changeover and the one for the sister publication Classic Rock have been woefully managed by TeamRock. First, you just stop getting updates about new issues. Once you figure out that you need to download the new TeamRock app, you do so. But that's where the "fun" really begins. Despite being a paid up customer with Apple's store, TeamRock claims that they cannot verify your subscription. As a result, you are required to take the additional step of proving (via receipt or screen capture) that you have the subscription that you've already paid for and been charged for. It's practically criminal, and I cannot believe that TeamRock did not factor in a transfer of the customer list and subscription lengths from Future when the purchase was concluded. The whole process feels very disorganized and unprofessional (while I'll admit that the staff answering questions has been friendly). Nonetheless, it is OUTRAGEOUS that any of have to "prove" ownership of something we've already bought through the App Store. Just awful.