Pulse for Booking.com partners

Booking is a company not fair for host at all. It do service only for customers. It cost a lot of bad reviews but booking.com never try to find a way to protect hosts. So, you would worth a bad 1 score review too. Wish you this kind of company has good luck. God will bless you.

Slow, constant ‘unable to load data, please try again’ message, not user friendly and difficult to navigate.

It’s slow, buggy, awful user experience - compared to the Airbnb app it is just woefully bad

Pulse is a work tool for most hoteliers around the world and yet it does not deliver what’s its meant to do. Logs you out all the time. Does not show notifications. Is slow and unreliable. If only we had another choice!!

This is all so bad; it has so many bugs, and nothing important loads. You need a text code to access any critical information, and the code takes too long to arrive—it's just terrible. I deleted it because it was that bad, but I re-downloaded it just to get push notifications for new bookings. However, I still have to go to my laptop to see anything useful. Even the online system is frustrating. For a booking platform that's been around so long, you'd think they'd have a better system. Airbnb makes everything smooth, but Booking.com makes every step difficult. The only good thing is that I get bookings, but everything else is pointless—you have to take communications off the platform to conduct business. Charging 15% for what they offer is absolutely criminal.

The booking page won’t load. I’ve sent messages but don’t hear anything back

Using pulse makes life so much easier!

Doesn’t filter out scammers at all

Serval times I have needed assistance from support which I have waited 45 mins on hold only to be hung up on, transferred to someone else or not called back as promised. The fees charged are far to high for this level of service!! 0 stars would be more accurate!!

I will removing my listing as people book and then cancel which is not happening way to often I feel like they are fake accounts