ReviewBuzz

This app would be great if it ever loaded. I can’t tell you how many times the app has an error or does not want to load.

App will hardly ever allow me to send a request or on my way message even on WiFi

Doesnt ever want to load at all. I’ve uninstalled and reinstalled multiple times. Cant even create an account either! Poorly made

I should have seen the meager 11 bad reviews and ran!!!! I signed up last Dec, 2019 thinking it would be a good way to increase reviews and reward our employees. From the time we started using it, reviews weren’t showing up on google, our employees weren’t getting credit on their dashboard. I contacted Jon Nerenberg who pushed me off to Isaac Sandoval (their customer care specialist- LAUGHABLE) and all I ever received was useless information, empty promises, and no result. I contacted them on 12 occasions, 3 cases, and $2000 later, I get emails 2 months after sending a question saying “case closed”. Now they billed me for a RENEWAL with no prior notice. I’ve already disputed on my Amex. If this Covid thing hadn’t hit and I wasnt sick all spring, I would have canceled last years as well.

Unfortunately it’s not processing the reviews we are receiving and has too many bugs. Please fix

Great App! Love being able to send my review requests through it. Provides a wonderful mobile solution for asking for reviews!

Talked with customer service they said nothing, however wrong nothing on the app works except seeing old reviews. You can’t request to review you can’t except rewards this app needs a lot of work.

**UPDATE** When I try and reset password and follow link, it says DENIED Created account, can’t log in and has an error when I click FORGOT MY PASSWORD

Basically the idea behind this app is brilliant, I love it. But when it comes down to operating it glitches out, it doesn’t register reviews, it only occasionally works. Their customer support people tell you that it is working, that you are doing it wrong, that people aren’t clicking the link you sent. Well trust me, I’ve watched people do it and they do it exactly how they’re supposed to, yet the review still fails to register. I’m still using it in hopes that it improves but if it doesn’t soon then I’m moving on. Once again; great idea, just needs to work reliably.