Samsung Gear 360

The app used to work, but it doesn’t anymore. This app is trash, and I’m glad I don’t have a Samsung phone. If the app is this bad, I cannot imagine how bad their other devices are.

You should make everything open source since you discontinued it it’s not our fault your a garbage company. Also you can’t even livestream to YouTube because of improper google app setup

Gear 360 app on IOS iPhone 14 does NOT work connect then you uninstalled good bye

Please update app. Program is good but can not save video? When saving video counting up to about 9%, then it stops saving. Very annoying and frustrating when videos are unable to save and view at another time. It can only view within the app. It needs to allow saving video to the phone. Programmers, please fix issue. Thanks

Samsung DevOps don’t you test your product. It’s doesn’t work! And super glitchy!

I don’t know if I trust technology in the coming future because of this possible discontinuation. I understand most of smart products that come with mobile app integration are really convenient but later on the developer decides to obsolete the app, although the physical product is still serviceable & working, and no longer useable just because of discontinuation and can be disappointed towards most of consumers. I tried to look for the alternate way of mobile app to be functional for Gear 360 as of present. The device is still working, the only issue is no longer viewable due to app phased out. Just like I wanna use Walkman that I purchased from 80’s but I can’t use it due to Sony took it away just because it’s obsolete product. How fair could this be for loyal consumers?

Used this in the past and now I can’t log in or update my login. What gives?

This app does not work is a waste of time

App no longer works on iOS. Big sustainability fail on Samsung’s part to drop support on these devices. How many will end up in landfills because the owners couldn’t figure out why the app doesn’t work? Sure, you can use the desktop app to stitch but there is no stabilization like on the phone app. I ended up buying an old Android phone for $35 just to be able to reliably connect to the phone and frame and stabilize my shots. @essdc

i saw a lot of concerning comments about the app and product left in the review section so i was definitely worried. but after figuring it out i think i have some solutions. after turning it on you have to press the bluetooth/mode button to get to the connect to ios or android. when you press that it will give you a username and password. the password is the 8 digit code on the bottom of the small screen. you can go to the wi-fi section in settings on your phone and look for the device listed as a wifi network. after connecting just to to the app and it will work.