---
title: "Samsung Shop - Bewertungen, Einnahmen und Downloads in Australien | Apple App Store"
description: "Welcome to Samsung Shop  Explore the Home of Samsung at your fingertips and enjoy a faster way to shop all your favourite Samsung tech - from phones to fridges, TVs to tumble dryers, and everything in"
---

# Samsung Shop — Australien
> Tech Shopping: Smart Life & AI

![Samsung Shop App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/cb/8f/eccb8f9b-ef8e-0ac9-f8a1-e74e5a1be8b8/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Samsung Electronics Co](https://apptail.io/de/developer/samsung-electronics-co-Hdc) (Südkorea)
**Category:** Shopping
**Rating:** 4.7/5 (1,707 ratings)
**Price:** Free
**Bundle ID:** com.samsung.ecomm.global.gbr
**Store:** Apple App Store
**Country:** Australien
**Version:** 1.0.131 (released 2026-04-08)
**Original Release:** 2023-11-20
**Languages:** Spanish, Afrikaans, German, Assamese, Czech, Chinese, French, Hebrew (modern), Hungarian, Indonesian, English, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Swedish, Thai, Turkish, Vietnamese, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1628527622)
**AppTail Page:** [https://apptail.io/de/app/samsung-shop-SLso/australia](https://apptail.io/de/app/samsung-shop-SLso/australia)

## Samsung Shop Description
Welcome to Samsung Shop

Explore the Home of Samsung at your fingertips and enjoy a faster way to shop all your favourite Samsung tech - from phones to fridges, TVs to tumble dryers, and everything in between.

YOUR #1 SAMSUNG DESTINATION
With the Samsung Shop App, you can now make shopping for all favourite Samsung products even easier. Explore exclusive products, and our full range of phones, fridges, TVs, laundry, vacuums and more.

GET PERSONALISED RECOMMENDATIONS
Experience a world of tailored suggestions at your fingertips. Our Samsung Shop App provides you with personalized recommendations that match your unique interests and needs.

UNLOCK EXCLUSIVE DEALS
Embark on a journey of savings like never before. The Samsung Shop App offers exclusive deals waiting for you to enjoy. Don't miss out on your chance to unlock incredible value.

FLEXIBLE FINANCE OPTIONS
Discover flexible finance options all within the Samsung Shop App. From Samsung Finance, Monthly Payment options, Credit, debit card and more.

EARN SAMSUNG REWARDS POINTS
Be rewarded when you shop! Earn Samsung Rewards Points on your purchases through the App. It's free to join if you're not a member.

WISHLIST YOUR FAVOURITES
Easily add and edit items to your wishlist with a single tap. Save the latest Samsung phone you’ve had your eye on, or that large screen TV for all your entertaining needs.

And much more. Download today.

## Samsung Shop Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e0/83/5e/e0835e04-45a6-2ff0-c188-a98ed010ba92/Miracle_Pre-order_Screenshot-PPO_AU_iOS_TAB_2048x2732_1-1_260213.jpg/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/82/38/ba/8238ba05-b198-2050-9a82-2a82c4abbbf4/Miracle_Launch_Screenshot-PPO_AU_iOS_TAB_2048x2732_1-2_260227.jpg/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cc/29/2f/cc292f15-ac75-e0ee-09b2-d6e34dab2ec3/Always-on_Body-Screenshot_SEAU_iOS_TAB_2048x2732_1.jpg/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5e/57/96/5e579650-b7b0-8198-f9d2-09a73662df24/c859aac4-369c-47ad-aea9-4745372ffcd1_App_Store_Always-On_ASO_2732x2048_1-4.jpg/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/bd/70/8c/bd708c70-62fb-3623-5c8c-a9656f344fb7/Always-on_Body-Screenshot_SEAU_iOS_TAB_2048x2732_2.jpg/2048x2732.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e4/5f/15/e45f15e0-a9d2-085c-6544-a0d351179635/21bf8af8-1c82-48a1-a9b4-cf547c28f6a9_App_Store_Always-On_ASO_2732x2048_1-6.jpg/2048x2732.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/52/66/12/526612f5-5104-d8cf-a5ce-af6cc05a92dc/9430e760-cf68-4005-8b1c-a565d5787059_App_Store_Always-On_ASO_2732x2048_1-7.jpg/2048x2732.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/dc/0c/bb/dc0cbbba-d729-2b21-232b-a8b146d4749f/AlwaysOn_SEAU_iOS_TAB_2732x2048_1-8.jpg/2048x2732.png)

## Samsung Shop Rating Breakdown in Australien
- 5 stars: 1,444 (85%)
- 4 stars: 125 (7%)
- 3 stars: 43 (3%)
- 2 stars: 25 (1%)
- 1 stars: 70 (4%)

## Samsung Shop Reviews in Australien

### ****- "Apple Pay missing"
Great app idea. Love it can be personalised. Credit card took a while to load. Why can’t I play with Apple Pay? Need to catch up with tech in this space
-- ibz bros, 2024-12-31

### *---- "Worst service"
TV currently more than a week overdue no meaningful delivery timeframe or communication from Samsung. Poor communication and Samsung over promise and UNDER deliver. Think twice about buying direct from Samsung.
-- making-a-trail, 2024-12-13

### *---- "App and linked Glow services doesn’t work smoothly. Bad experience."
Poor API links and dumb Glow service. Page never progress 404 Error
-- Madhu Rajput, 2024-12-04

### ***** "Fantastic"
All good
-- Chuyyyycutie, 2024-11-20

### ***** "App"
Excellent
-- Akshahin, 2024-11-14

### *---- "Horrible purchase experience, go somewhere for the better customer service."
I will never use this app again and will avoid Samsung products due to the horrible customer experience.

Firstly, they told me they would notify me of the delivery time slot a day in advance, but they never did. When I called to follow up, the customer service agent had no idea either. I only received the delivery alert when the driver was 5 minutes away from my apartment.

Secondly, hidden costs. The website is misleading with their delivery options. They advertised "Free Delivery," but didn't mention that additional fees would apply for basic installation. You have to choose the option to see the cost. For heavy appliances like fridges and washing machines, it's dangerous to install them on your own, as the foam at the bottom requires a lift trolley. It's dangerous to handle it alone. So, what's the point of advertising "free delivery" when customers have to go the extra mile to uncover the true cost?

Thirdly, a lack of willingness to help customers. I was automatically set to the "Standard Delivery - Drop Off" service, which I misunderstood as meaning they would at least unpack the items for me. I don’t blame them for the misunderstanding, but I was upset to find that my "free delivery" was set as "Drop Off only." After I provided feedback, I received a call from a customer service representative, who simply told me I hadn’t carefully read the terms and conditions and that there was nothing they could do. Another 25 minutes of my time wasted. What's the point of calling a customer if you're not willing to make any effort to resolve the issue?

I used a lot of time to figure out how to lift the heavy machine on my own without injuring myself.

And now I am removing the Samsung fridge from my shopping cart,  definitely go somewhere else.
-- SaSa Qiao, 2024-11-13

### *---- "웹 사이트와 앱의 동기화 문제"
웹사이트에서 업데이트 한 내용이 앱에서는 동기화 되지 않는
것들이 있고, 딜리버리 주소 옵션란을 비워두면 아무런 메세지 없이 다음 작업으로 넘어가지 않습니다.
이 원인을 찾기위해 2시간 이상 소요 되었습니다.
웹사이트에서 등록한 제품이 앱에서는 등록 되어 있지 않아 시리얼 넘버를 넣으면 에러가 뜹니다.
마트 체인점 앱보다 안정감이나 사용이 좋지 않습니다.
-- Eddie in Sydney, 2024-09-07

### *---- "Poor purchase experience"
Hi. I wanted to do instalments n all options refused to work from mobile app. I chatted to experts from my desktop n they referred me to various support emails n latitude’s website - miserable customer service. Spent hours on this. I must say wasted hours on this.

Thanks
-- Ibotwa, 2024-08-16

### **--- "Cannot login"
The app got frozen with a white screen every time I am trying to login.
-- Julietta1999, 2024-08-10

### **--- "Customer Service"
It has been dreadful day for ordering Galaxy Ultra a Birtday Gift for my partner. 
The customer service team not able to resolve the issue and pushing me Trade in team. After sending a couple emails to trade in team no response. 

With my hit and trail finally end up resolving the issue and processing my order. I was having high expectations though got disappointed with customer support.
-- Vinni_happy, 2024-07-12

### ***** "Fabulous portal for shopping online"
Great app, very easy to use and compare products, highly recommended!
-- Savichauhan, 2024-07-03

### ***** "Great experience from a known and trusted brand"
I was shopping for a split system. And not only Samsung offered a great price, they also prompted to download their app and receive further discount on the item. Very pleased.
-- Reviewer Roman q1tvc, 2024-06-19

### *---- "Can’t go past login"
I tried to login after downloading this app and after entering username and password I get a blank screen, always..
-- Chinthaka Godagama, 2024-05-01

### *---- "Can’t see s24 to buy in ios app"
I want to purchase Samsung s24 in the shop app on iphone to get 5% discount, however i cannot see the samsungs24 as well as no option to buy any phone in the app. I signed in & out many times but no luck. Even searched in the app but no luck. Please help.
-- Gourang shah, 2024-01-25

### *---- "Poor app"
App wouldn’t load the store for me. Kept giving me an error
-- Gautam555, 2024-01-01

### *---- "App"
Keeps crashing I can’t access the basket, no support online
-- layerofsalt, 2023-12-21

### ***** "Excellent App"
App is extremely good and easy to use
-- Mohit 1983, 2023-12-10

### *---- "Needs a lot of fixing"
Very slow and unresponsive. There’s also an instance that I lost the live chat after I clicked on the link she asked me to check. Didn’t expect this kind of app from a big company.
-- MEL customer, 2023-12-07

### *---- "buggy, slow and unresponsive"
This Samsung Shop is basically just a wrapper for the Samsung Online Store. It’s very slow and unresponsive.

The discounts may or may not apply to you depending on their “super smart” backend; and when you reach to the payment page, they just simply displayed an error message for whatever payment method you chose. When contacting them for support, they will tell you to”clear cookies” and “tried again in a few hours”, or blaming your card issuers… But when you called you bank, they would tell you that there was no attempts to charge your card at all from Samsung.

Basically just a waste of time. It is a misleading scam if it continues like this…
-- MrVDNG, 2023-11-24

[View all Samsung Shop reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Samsung Shop Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Kostenlos | Kolumbien | Shopping | #16 |
| Top Kostenlos | Peru | Shopping | #36 |
| Top Kostenlos | Israel | Shopping | #40 |
| Top Kostenlos | Rumänien | Shopping | #54 |
| Top Kostenlos | Philippinen | Shopping | #59 |
| Top Kostenlos | Chile | Shopping | #68 |
| Top Kostenlos | Mexiko | Shopping | #70 |
| Top Kostenlos | Vereinigtes Königreich | Shopping | #71 |
| Top Kostenlos | Thailand | Shopping | #72 |
| Top Kostenlos | Sonderverwaltungsregion Hongkong | Shopping | #100 |
| Top Kostenlos | Südafrika | Shopping | #106 |
| Top Kostenlos | Indonesien | Shopping | #118 |
| Top Kostenlos | Malaysia | Shopping | #123 |
| Top Kostenlos | Spanien | Shopping | #127 |
| Top Kostenlos | Neuseeland | Shopping | #135 |
| Top Kostenlos | Vereinigte Arabische Emirate | Shopping | #135 |
| Top Kostenlos | Vietnam | Shopping | #139 |
| Top Kostenlos | Singapur | Shopping | #144 |
| Top Kostenlos | Italien | Shopping | #196 |
| Top Kostenlos | Taiwan | Shopping | #200 |
| Top Kostenlos | Ungarn | Shopping | #209 |
| Top Kostenlos | Frankreich | Shopping | #227 |
| Top Kostenlos | Saudi-Arabien | Shopping | #236 |
| Top Kostenlos | Tschechien | Shopping | #255 |
| Top Kostenlos | Rumänien | Overall | #263 |
| Top Kostenlos | Polen | Shopping | #265 |
| Top Kostenlos | Schweden | Shopping | #303 |
| Top Kostenlos | Türkei | Shopping | #308 |
| Top Kostenlos | Belgien | Shopping | #332 |
| Top Kostenlos | Kolumbien | Overall | #363 |
| Top Kostenlos | Deutschland | Shopping | #371 |
| Top Kostenlos | Kanada | Shopping | #391 |
| Top Kostenlos | Österreich | Shopping | #405 |
| Top Kostenlos | Australien | Shopping | #420 |
| Top Kostenlos | Niederlande | Shopping | #423 |
| Top Kostenlos | Portugal | Shopping | #482 |

## Samsung Shop Discovered Keywords
- samsung shop

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## Samsung Shop Available In
- [Mexiko](https://apptail.io/de/app/samsung-shop-SLso/mexico)
- [Vereinigtes Königreich](https://apptail.io/de/app/samsung-shop-SLso/united-kingdom)
- [Chile](https://apptail.io/de/app/samsung-shop-SLso/chile)
- [Kolumbien](https://apptail.io/de/app/samsung-shop-SLso/colombia)
- [Peru](https://apptail.io/de/app/samsung-shop-SLso/peru)
- [Kanada](https://apptail.io/de/app/samsung-shop-SLso/canada)
- [Frankreich](https://apptail.io/de/app/samsung-shop-SLso/france)
- [Türkei](https://apptail.io/de/app/samsung-shop-SLso/turkey)
- [Deutschland](https://apptail.io/de/app/samsung-shop-SLso/germany)
- [Italien](https://apptail.io/de/app/samsung-shop-SLso/italy)
- [Australien](https://apptail.io/de/app/samsung-shop-SLso/australia)
- [Spanien](https://apptail.io/de/app/samsung-shop-SLso/spain)
- [Taiwan](https://apptail.io/de/app/samsung-shop-SLso/taiwan)
- [Saudi-Arabien](https://apptail.io/de/app/samsung-shop-SLso/saudi-arabia)
- [Thailand](https://apptail.io/de/app/samsung-shop-SLso/thailand)
- [Philippinen](https://apptail.io/de/app/samsung-shop-SLso/philippines)
- [Vereinigte Arabische Emirate](https://apptail.io/de/app/samsung-shop-SLso/united-arab-emirates)
- [Polen](https://apptail.io/de/app/samsung-shop-SLso/poland)
- [Rumänien](https://apptail.io/de/app/samsung-shop-SLso/romania)
- [Singapur](https://apptail.io/de/app/samsung-shop-SLso/singapore)
- [Malaysia](https://apptail.io/de/app/samsung-shop-SLso/malaysia)
- [Schweden](https://apptail.io/de/app/samsung-shop-SLso/sweden)
- [Vietnam](https://apptail.io/de/app/samsung-shop-SLso/vietnam)
- [Südafrika](https://apptail.io/de/app/samsung-shop-SLso/south-africa)
- [Tschechien](https://apptail.io/de/app/samsung-shop-SLso/czechia)
- [Niederlande](https://apptail.io/de/app/samsung-shop-SLso/netherlands)
- [Indonesien](https://apptail.io/de/app/samsung-shop-SLso/indonesia)
- [Ungarn](https://apptail.io/de/app/samsung-shop-SLso/hungary)
- [Österreich](https://apptail.io/de/app/samsung-shop-SLso/austria)
- [Neuseeland](https://apptail.io/de/app/samsung-shop-SLso/new-zealand)
- [Sonderverwaltungsregion Hongkong](https://apptail.io/de/app/samsung-shop-SLso/hong-kong)
- [Sonderverwaltungsregion Macau](https://apptail.io/de/app/samsung-shop-SLso/macau)

---

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