ScanSnap Connect Application

I use an ix500 with a PC and it works great. Some minor issues but reliable and generally pretty good. Saw in a promo email that it can now work with an iPad. This could be really useful for the odd occasion but I fell at the first hurdle. Failed to connect. My ix500 is more than 4 years old and doesn’t tally with any thing I can find in help and support documentation . A bit disappointed but I can’t waste any time on it. Microsoft Edge browser failure has wasted my time already

As I absolutely love my Fujitsu wireless sheet feed scanners, I want to love this app as well. Unfortunately, it doesn’t support my cloud service of choice, iCloud. We have a no-Dropbox and no-Google policy for privacy purposes, so this doesn’t tick all the boxes. Shame.

Cannot sync to onedrive

iOS application is still trying to “sync” minutes after the document has arrived and is visible in Dropbox - something odd going on here .. Really really doesn’t like larger docs - try in smaller batches Would be pleased if this app got some love (and testing!) from the team ...

Can you please update this to be compatible with 21st century?! This app should work seamlessly on iPhone 6/6 Plus and in the future 6s and 6s Plus. Ou should also make it compatible with iOS 8/9, and add some useful 21st century features. A visual overhaul would be useful as well..

When are you going to come up with the full sync between snapscan db & iPhone / iPad? This is what people want.

I approached the Scansnap iOS app with considerable skepticism. Experience has taught me that software designed for peripherals like scanners and printers is often subpar, a trend that seems to have persisted since the 90s. Moreover, mobile apps designed to control hardware are typically as pleasant as a dumpster fire, often leading to sheer frustration. With these expectations, I braced myself for an hour of tedious troubleshooting. However, to my surprise and delight, the app proved to be a rare exception. Drawing on my IT expertise, I started by power cycling my ix1600 and installed the app. In just a few minutes, I was connected to my wife’s scanner without a hitch. I managed to scan multiple 15-page documents, attaching them to an email directly from the app, and sent them using the native Mail app. The entire process was astonishingly efficient, taking no more than five minutes. Kudos to the team for making an application for a peripheral that works! I very rarely leave reviews on anything but, I was impressed enough to do so. Please keep up the quality control. Notes: Scanner: IX1600 - previously setup via macOS Did not try to edit any settings while scanning the documents. Therefore, cannot attest to any of the other features.

At one point I actually managed to get this app to ‘see’ an iX100 scanner and then it promptly disappeared. I was never able to get it connected again. Don’t waste your time with this worthless app.

After not using my scanner for six months now it’s impossible to register it. They just make things difficult. You should just stick to one thing and not change it. You guys are really unprofessional.

After changing my backup service, the app refuse to stay open. After restarting both the app and next the iPad…nothing works. I also try deleting the app, then reinstall and got the same thing. I can’t change the cloud service that obviously have a problem connecting because the app won’t stay open.