SecureSafe Password Manager

It’s been months and logging issues are still present, very disappointing and don’t understand all this complains for months now and the company or developers haven’t fixed only keep making worse. Don’t feel safe using this app anymore. Will start looking for a new one soon. Very disappointing

Update 08/25. Please fix the app! Still the same problems with the app on iPhone or iPad that’s been going on for a long time at this point. Now very inconvenient and time consuming to try and use. I once really enjoyed this app. Been trying to give them time to fix these issues but it’s looking like it’s not going to happen. Unfortunately, probably going to have to move on. As many others have noted,can no longer log in via the app on my iPhone or iPad using Face ID or Touch ID. Get error message to go to web version to sign in. This is the only way to log in. I have been using and enjoying this app for years but without a fix soon I’ll have to start looking for an alternative.

I can’t remember the last time I was able to log into my account through the app. I’m about to find a different password keeper at this point.

This product use to be very easy to use. Now it takes forever to access my passwords. Typically, it takes about 4 attempts or more for me to get in.

Have had this app for 23 years and it has been fantastic, until a recent version change. Now the iPhone app is basically unusable, every login attempt I am redirected to the web version for security measures and it doesn’t recognize an internet connection on some WiFi networks. This was identified by a reviewer in February 25 and it still hasn’t been fixed. In addition, the website (including to contact support) defaults to German and the English selection doesn’t work. Very disappointed.

I’ve used this app for years without any issues. Within the last year, I continuously get log in error and require me to use Web access. Sometimes requires additional entry of characters to confirm I’m human. This is a common issue reported in recent reviews. Either fix it for your customers or we will find a more reliable and easier to use service.

This used to be such a great reliable app and now it’s broken. Every time you try to login it gives you an error and redirects you to the browser version. I had hopes that they would somehow fix it, but no luck.

I have been using SecureSafe for years and instead of improving, it keeps getting worse. Caps come on when you are creating a password. A “tripped security measure” requires you to use the internet instead of the app (making the app almost completely redundant). If you want to quickly look up a password on a regular basis, don’t use this service

This app has been my password app for many years. In the past year, it causes more problems and takes more time to get passwords. Please fix this problem.

This WAS a great program! Now, it’s a nightmare to use. Face ID no longer works, constantly requires me to login via the web, put in my password & then the nonsense with the wiggly letters & numbers. All while I am actually trying to get onto ANOTHER website to get something accomplished. I’ve contacted support & received pat answers; reinstall, restart your phone. How about some actual support?? Very very disappointed in an app I’ve used for almost a decade.