Setmore Appointment Scheduling

The best app for work!!! Love it!

I m not a new user and I used this app on the last 5 years for my studio. It s very useful and it's not to expensive but here are some good and bad things that you need to compare before you use it. 1. It s full of bugs and they aren't capable to fix them. They will request you several screenshots and infos and maybe you will step back. 2. You have Indian support. Every time you will try to report something you will need to brace karma an call Jesus for help. It s very hard to skip over the support guys and get directly to the developers. ( They don't understand what you exactly wanna say and just will just approve you but in the fact they didn't got the point) 3. The premium service - Sms support This one has also some bugs some times - the clients seems that they don't get the Sms reminder and forgot to cancel or to come at studio. I had a day when I got 3 cancellation because of this. (They don't got the reminder) After some long discussions with the support guys it seems that I m the only one that reports this problem and the other users never faced with it and here they can't help me with nothing because it's the problem of their Sms provider. 4. On the new mobile phones the app doesn't fit perfectly (iPhone 12 mini ) also on a laptop with a different screen size ( 13.3 my example) where I reported a fittement issue of the appointments and nothing changed untill today. ( Report - March/April) I can continue a long story about this but nothing will help me. I will hope that they will change the Indians guys (it seems they aren't capable to handle it ) or I hope for more to find another provider of online appointments system. Thank you also for the other good things!

Very nice app. Easy to use and well organized. Thank you very much.

Un program de rezervari: Simplu Practic Intuituv RECOMAND

Really good for a starting business! Very helpfull!

Good app, minor improvements to be very good!

App is ok book you can’t block unwanted clients . Don’t understand this app don’t have this simple feature

I am so impressed with how easy it was to set up our schedule and send out a link for clients to make appointments!! Thank you for this app! Two items on my wishlist for this app: 1) if there’s could be a “master account” for a parent/guardian to log in and have children/family members sub accounts as dropdown options per appointment set. (ie: if Mom and two children are coming at consecutive appointments, letting Mom choose the names of each child per appt slot would be a huge help, instead of having to have a dif login email/info per child) 2) allow for custom buffer-time per appointment type. (ie: allow people to book one appointment type at anytime, as soon as minutes from the current time, but certain appt types might need a 24-hour advance notice so a scheduling buffer would be required.) No matter what: this app has been a Huge time saver and the reminder texts are helping clients remember appts and reschedule if they need to!! Awesome!!

You are not able to charge clients online as their API isn’t set up with Stripe Portal. So sad!

Read the newest reviews 1st!!!! This app used to be great. We began in 2021 but they couldn’t leave it simple and working as it should. This year, 2024 the developers want bigger businesses and they ruined the simplicity this once had that made it great. Now, as of 12/05/2024, it fails to schedule when I add a new call so we wind up booking times that are already booked, Skips entire weeks on the schedule when we look at the week ahead, too unreliable to use unless your customers don’t care if you reschedule their appointments at the wrong day and time and you have to call them back and make excuses to reschedule them. It often moves calls to random days and times that we didn’t schedule, and so on! So ridiculous I can’t believe they’re still offering this junk app. I’ve switched to Square Appointments and what a breath of fresh air!. Works like it should!