Sortly: Inventory Simplified

This was a decent app, that I‘ve been intensely using on iPhone, iPad and as desktop version, until out of nowhere came a redesign. Now to me Sortly is useless. – No more manual sorting option – No (CVS / PDF) export of all items at once – Image layouts altered, so the originally square pictures are cut off (this is just disastrous for a visual person like me, and especially when you‘ve been spending hours making all the pictures square in the first place) – No more line breaks in the description box —> also loss of clarity here – iPad App wont start anymore at all As a user of more than 5 years, I am furious. Also because I wrote the developers to please bring back the old features and nothing has changed since. What did the redesign even improve? Who needs a new layout when the old one was way more functional? What were the developers thinking? Why did no one think about asking the customers first? I for sure am looking for a new app to organise my stuff.

Simple to use

I wish ive owned is app before i moved the first time as a lot of my stuff is still in boxes in a storage. What i did then was just taking a pic of every item going into a box. Its fast and efficient (look through photos, see what you are looking for, open box - boom) This is the ultimate version of this approach. With the new version its ultra fast to take pics of new items going into a box, a storage, a drawer. ... you can label, sort, organize by box, room, corner, storage facility... and then the best part and the ultimate benefit of this app: reorganize. When i look for a thing, i take it out of the box, and also in the app i can 'take it out of the box'. And if it goes back in, i know that too. The qr-tags are great. I love organizing stuff with this and the app is ever improoving and has a webverison for faster text edit now too. Great!!!! Thanks so much to the team

This App. is excellent. I am getting to an age where keeping track of things is becoming increasingly difficult, and "My Things" goes a long way towards resolving this problem. It is very simple to use and has some great features, like loading snapshots or placing markers. This is one of the best Apps I have ever downloaded. Walter Glattau, Vienna

Despite a tremendous investment of time to get this software dialed in for my needs, I was satisfied with the overall capabilities. Three years into the subscription they sent an email notification that the annual rate would increase by over 300% in 30 days (from $468 to $1428). Needless to say the subscription has been cancelled and I am looking for another solution.

I’ve been a Sortly customer for 5–6 years, paying $1,180 a year for their Ultra plan. Last year, without my permission, they increased my payment and moved me to a higher rate. After multiple emails, they admitted the mistake, apologized, and moved me back. Now, I’ve received a 30-day notice that my plan will jump to about $2,800 a year — more than double overnight — with no real choice other than cutting off many of my items to qualify for a cheaper tier, or paying the inflated price. When I went to cancel by subscription, I was suddenly offered 40% off. This just confirms their strategy: wait until customers have built up large inventories (I have about 3,600 items) and then force them into paying drastically higher rates, knowing it will be a big inconvenience to switch. Thankfully, I already have all my data zipped, exported to PDF, and my IT team is moving me to a new system. I’d rather spend time and money transitioning than give Sortly another penny. This company is greedy and unethical. They care more about squeezing customers than offering fair value. I barely used most of their features, just inventory tracking and adding a few items a month lately. I don’t recommend Sortly to anyone — and I wouldn’t be surprised if more negative reviews keep rolling in.

The orientation of pictures is not quite good always need to select on multiples shots. 3 of 5

I have been using Sortly for about 5 years. It is not perfect for my business needs and the development team is slow to implement ideas to help improve. Still, they have no problem increasing the price X 4 almost overnight. I received 2 weeks notice that the annual payment of $2K was going to increase X10. Highly unethical and I am looking for a replacement.

As many others have experienced, my company was forced out after they raised our “Enterprise” package contract price from around $2000/yr. to almost $9000/yr. As a small business, this is a cost we just couldn’t suffer. The sales rep negotiating our contract had to be about the worst guy on their sales team. Luckily we found an alternative. Thank you, Aaron, for pushing us away toward greener pastures. Sortly was fine but it became bloated with features we didn’t want or use. There was no negotiating, though. It was $9000 or nothing. Heed my advice and never use Sortly. There are better products from more veteran companies out there that know a bait-and-switch model isn’t right.

How are there so many good reviews??!? It’s a scam! I was checking using it for work so signed up for a free trial which ended up costing $1750- they have no way to contact them or cancel. They said they upgraded my service based on my usage which is none.