SumUp: Betalningar och POS

So good payment method. Easy and save.

I installed it because a merchant “forced” me to, due to tax evasion or something. When the transaction was done I had no use for the app any more. I emailed customer service to terminate my account (not possible within the app) and have all my data deleted (GDPR). They send me several emails in different languages and I never got the confirmation the account and my data was erased. Beware!

Har haft appen ett bra tag nu...och det jag vill påpeka gäller själva läsaren.Jag har mest äldre kunder och det är så lätt att det blir dubbelt/trippelt om man trycker för hårt/länge! Jag får alltid undervisa dem om” håll koll på att du ser BARA en prick i displayen efter varje siffra du tryckt”. Funderar på att byta till nån annan lösning.

Har nu använd sumup i 6 mån har påpekat vad jag saknar bl.a. kvitto skall ha ett löpnr ex nr 1. 2. 3 mm Bättra översikt över utbetalning Kolla hur iZettle gör

Jätte bra men ni har mycket att förbättra ni borde kolla lite på hur iZettle gör

I have used Sumup now for over 5yrs and to date I have had no problems. The support is A+ and I would highly recommend to everyone. Mine cost £27 from Tool Station my husband now uses one as well for his taxi business

Used a couple times now, receiving payments takes ages after payment is received from customers, spending more time checking the account to see if it’s gone through and still hasn’t. Opted in for the business account for faster transfers stating you will get the money within 1 day, it’s been 48 hours and I still haven’t received the funds, from £400 they have taken £10 so I am only receiving £390, over a course of a year they will take a ridiculous amount of funds through fees with is daylight robbery. I will not be using this gadget again.

One of the worst customers support service they have. I am trying to contact to solve my issue since more than 3 weeks but un experienced staff and lack of response every time. Even cannot solve one minor issues. Not recommended ever. Worst Customers Support Services. So any of your issue would never be solved stay away

Great app for small businesses

Sum up is great in principle. Unfortunately the software is unreliable. Auto updates frequently make things worse, with no option to reverse. Silly comments on screen like the transaction MAY have gone through (what do you think the customer will do? Payment never goes through). Quite a few outages that customer support do not mention. I wish they would sort all this out, because SumUp is potentially great.