The New Yorker

1. It is annoying you can only sign in with a mail link and you can only open the link on the same device for it to work. It should be more flexible than that. 2. Dark mode for crosswords is broken. Recaptcha isn’t working so now I can’t sign in at all anyway. Also they discontinued the best feature, the cryptic crossword.

Love this app. Always recognizes me. Always opens and the audio short fiction has been game a changer for me. I never miss an issue

i would like a dark mode feature, or something to adjust brightness at night

It’s a really good app, I got the tote bag it was really cute, the content is great.

At least twice a year, the app refuses to recognize that I have a subscription, and kicks me out without letting me be able to sign back in. I can only sign back in after I have removed and reinstalled the app at least twice, and it gets exhausting to have to maintain this app. The developers have done a really poor job of creating a positive user experience, and I really, really miss the old app that existed before.

The app is full of bugs, there is no customer service , and it keeps asking me to subscribe even though I have a subscription. I could go on, but the magazine is very good so I put up with it all. It’s time for a new app.

Impossible to manage my account online, I have no idea when or how much I will be charged when my subscription renews or have access to any other information pertaining to my account. Clicking either "Manage my subscription" or "Customer Care" takes me to a login page; logging in takes me to a "Create an Account" page. Rinse and repeat. I want to support great journalism, but I don’t like the lack of transparency and what seems like a deliberate scheme to give subscribers the runaround while quietly charging their card once a year.

This app desperately needs a dark mode… while I love the content it’s practically impossible to read in the dark at night I shouldn’t need to have peripheral lights on in order to open the app without being blinded And if I’m going to have lights on - ill just read the print edition instead Not having a dark mode acts as a deterrent from even using the app - to a point where it becomes an issue of accessibility

…the app sucks. Had to switch back to print edition.

Extremely disappointed to still see ads from Google despite being subscribed to the app. I would never use the app again until the ads are removed. Now I would only read your articles on browser with Adblock on :)