The New Yorker

Did you ever try to read an article with a video or animation playing on the same page? Please stop allowing google to put video ads in the articles. Please.

I have written on three occasions as there seems to a technical problem linking my subscription number to the magazines app and digital access. I have paid my subscription but am prevented from logging in. I have sent three emails and not received a single response, not even an automated one.

Great ! 😊

Great content, but impossible to subscribe and read on the app, other than the few free articles which are available. I’ve tried emailing the development team on many occasions to no avail.

The last time I subscribed to the New Yorker was about six years ago. As with public library borrows, you could download issues of the magazine as PDFs to be opened in the reader of your choice. Additionally, you could keep your progress within a particularly long article within the app. Fast-forward to the new and improved version of the app. Downloaded magazines seem only accessible within the app, which destroys the effect of the magazine layout. Worse still, the app refreshes even if you haven’t closed it and are only checking another app for a moment. This means you not only lose your place in the story; you’re also pulled back to the landing content of the app, which might never have interested you in the first place. Additionally, you cannot bookmark your progress in an article or a downloaded magazine; you can only bookmark an individual article without progress. You can’t even highlight a passage to give you a clue where you left off, which is why I spend more time searching for my place in Aviv’s long piece on Alice Munro than I do reading the article itself. I only just subscribed a week ago and am thinking of cancelling my subscription.

I really liked to listen to New Yorker articles on the go, but I am not going to listen to a robot voice. Really disappointing. At least provide the option to filter.

The digital subscription is not worth purchasing. The content of the magazine is excellent. Articles are interesting and well written, but if you have difficulty with your sight when using reading devices this is the worst app I’ve encountered. There is no native feature for sizing text, it says to use the device text size setting, but they don’t work. There is no dark mode that could help. There is no zoom, nothing to aid in ease of reading, which as a dedicated reading app it’s ridiculous!! It’s a shame that this app is so inaccessible to sight challenged individuals.

Fantastic app. I love that it remembers where I left off in an article so I can put it down and come back to it later. One wish: that you could build a “playlist” of audio articles so that once you finish one it would auto-play the next in your queue

Love the organization of the content and the in depth content of the articles

I have been a subscriber for many years. The previous app allowed me to easily read the print edition online. Open the app and it took you right back to where you stopped reading. Now when I open the app, I have to select the magazine, open the issue I’m reading and select the article - EVERY TIME! I tried going through the customer service online to see if there was some setting I was missing, but it’s obvious that the customer service staff know nothing about the app. No help at all. Why can’t you have a simple app to let me read the magazine? I don’t care a fig for all the bells and whistles. Additional minor irritation: once you open an issue, the order of articles is completely random as opposed to the old app which followed the magazine format.