No Proper App Support from Developers
I would have rated this app with 5 stars, if it weren’t for 1 big problem; No app real support from the developers when they are contacted! I cannot back up files from this app to my laptop using the “File Share” option in iTunes. When I contacted the developers, I only got a generic answer (as if it is done by automation) giving me details of how to use the “File Share” option, when clearly I have explained that it is not working. I sent another email to the developers expressing my disappointment because of this generic reply to me as a paying customer, only to get no reply back whatsoever... Now I am stuck with not being able to pull my files out of the app on my iPhone...