Trainline: Buy Train Tickets

Such a great app. SplitSave has saved me a lot of £££ over the past few months. Not being able to add your railcard to the app doesn’t bother me because you can still get the discount and you just need to show a different app to the person checking the tickets. The only suggestion I have would be adding a feature that allows you to tap on a disruption banner to be taken to the National Rail website to see the details.

Good luck trying to call the hidden support number

So user friendly . discounts applied to show your cheapest tickets . very convenient railcards all in app Swipe and go! Love it

I booked a bus for today and never received my ticket. They also charged me twice, the ticket shows with an amount of 23 euros, but the charge was of 70 Canadian dollars. I requested a refund and they offer 15 euros. Ridiculous!

I tried looking for trains in Greece but the app kept saying “not available” there should be a list of countries before it’s downloaded.

Used this for recent trip to Spain. Booked multiple trips for two, no problems. Simple to do, and to have tickets accessible. Will use for future trips.

Super app. Quick. Easy to use. Great.

Download app. Choose your travel criteria. Bought with Apple Pay. All done in less than 5 min. Thanks for making it simple and easy!

I cannot link my railcard to my account. There is no option (at least no visible one) to link an existing railcard. It keeps suggesting that I buy a new one. When buying the tickets, since the card is not linked it prompts me to verify said card at the ticket booth defeating the whole point of having an app. Why is navigating this app so frustrating if the end result remains to see a ticket booth.

My baggage was delayed at the airport, which made me miss my coach. There’s a section on the app to change or amend the ticket which Has to be done before the journey and it does not work. It kept saying sorry. Somethings gone wrong. Sorry somethings gone wrong. You could do everything else on the app but you couldn’t do that.(haha reminds me of a song) anyway very annoying and extremely disappointing