TrainPal - Ahorra en trenes

Trainpal is a great app, and it lets you book tickets for free(unlike trainline sometimes). The one issue I have is that I cannot export my tickets to Apple wallet in Italy like the other app lets me, and I have to dig deep in the app to get to the ticket after buying it (sometimes with the spotty train internet connections, this isn't even possible). Docking one star for this reason, but solid app otherwise.

Don’t use this app, they are scammers that want to take your money! if you buy a ticket that is exchangeable but not refundable, they will tell you they cannot change it, and recommend you to go to the train company office, when the train company will tell you to contact them because you bought the ticket with them. If the ticket is refundable, and you only want to change it, they will make you do a new booking and refund you the previous one charging you a service fee. The customer service doesn’t have any idea and always needs to keep you in line to ask their help desk. I recommend you to buy directly from the train company website.

Compré unos billetes para Madrid y puse bien claro Barcelona a Madrid y al comprarlos se cambió y me sale que los compré de Madrid a Barcelona, y he mandado mil correos electrónicos reclamándo y pidiendo que por favor me los cambien de Barcelona a Madrid y no contestan , llevo dos días reclamándo y no tengo respuesta y mi viaje es mañana y lo tengo todo perdido son tres pasaje para mí y para los hijos, es una Vergüenza que no contesten y que no haya Un número de teléfono para reclamar. Pésimo servicio impotencia total de que no contesten

La aplicación es genial, ademas con este código te regalan 3€ para tus viajes bcc511cb

Whilst a lot of the time it's great, cheap deals can be found and with split ticketing etc. Is very useful. But it is such a con! First being consistently advertised a saving of £7 for a railcard and then conveniently once the payment is done it's back to full price? I'm sure there must be some legislation here where this is illegal? And the idea of winning cashback is a joke. You're guaranteed to get to £19 of the £20 target. You'll recommend someone and get 50p, recommended another and then the service conveniently becomes unavailable to you? 😂 it's such a flawed app for this reason and this Temu style, while enticing for many who will get sucked in and spend more than they should, it has surely put off plenty more. And not being able to transfer over the railcard is super irritating and entirely unnecessary. I have to say the customer service is good, respond very quick to my surprise but not overly helpful. I very rarely write reviews but I feel this app has swindled my time and money.

useful 100% user friendly time economy

It’s fine, but an option to add all tickets to Apple wallet would be good rather than having to do that separately… Also, you need to make the expired tickets auto remove from Apple wallet as that is a pain…

Cash back reward system lets you refer people to get free spins on a wheel to win free points for a 20 quid cash back, referred it a few times and once you get close to the goal to unlock this cash back, each spin purposely goes from giving you 1-3 ish points per spin to 0.1 per spin so you have to refer half your bloodline and their mates to actually get enough points to get it. waste of time and clearly done on purpose👎

Disappointed that the advertised discount code MSE25 does not work 😫

If there’s a better UK train app, I’ve yet to find it! Some serious savings to be made, platform information in the Lock Screen, love it. I’ve not found out how to get the platform information up for open return journeys, but that’s probably because I’m not very bright. TrainPal, if you’re reading this, keep it up 👍