Uber - Comandă o mașină

În rest este în regulă.

Foarte urat, iar comportamentul șoferilor și mai urat.

Starting today I decided to quit using Uber services. More than 3 weeks ago I created a ticket via the Help section asking for the invoices to be updated in order to reflect the amount of money withdrawn from my banking account. The guy from Customer Support (Bogdan) told me that the value of the trips has been adjusted (even if I did not ask for any amount of money to be reimbursed). Of course, nothing happened and my ticket has been closed. I had to create a new ticket, asking for the same aspect: the invoices to be updated, not the receipt, not to receive any amount of money. A guy named Sorin (from Uber Romania) sent me general messages and I felt like I was talking to an AI bot. It felt like the ticket has not been read properly and automatic messages have been sent instead. I have waisted a lot of time trying to solve what Uber should have sent correctly from the start. In case ANAF România will ask me why the invoices does not reflect the amount of money withdrawn from my banking account I will send them to you, Uber for further explanations. PS: Maybe you will do something with the Customer Support responses in the future in order to not lose other customers. Thanks, Cristina

This guy was the best one ever

The worse support with the most bad people in bucharest I ordered three overdrive and I pay by card they don’t come and when I cancel the order, they take my money and you have to pay $1 if u want complaint

Cea mai naspa aplicatie, m-ati taxat dublu

Un om deosebit

Sigur și rapid ! Mulțumesc

Un șofer de nota 20

Trebuie dat afară toate gunoaiele de la platformă