UCSF Eureka Research

You are hobbling your studies by not responding to each and every review, positive or negative, here in the AppStore. Responding what good developers do. Reasonable people are properly skeptical and hesitant in joining your (worthwhile?) studies when you don’t respond to the very pointed specific criticisms about tracking, etc. which constitute a large percentage of reviews. Make it easy for people to choose to help. Also your website is vague corporate-speak happy talk. Communicate straightforwardly without fluffy marketing verbiage. The short Vimeo video is good. I’m drawn to help as I fully believe in science, but I’m turned off by UCSF’s presentation as well as a lack of response to reviews. Giving five stars now, will sign on and see what actually happens with battery drain — and whether my user experience is not a pain and a time-waster. I hope this criticism reaches someone who can understand and execute. And respond.

After reading that the app tracks you, despite saying it won’r. I delete it each time after answering Covid survey questions. Hope that stops tracking. I notice that now the questions take on a more political survey tone such as whether you have financial concerns. Etc. That’s not Covid health issues.

I was so excited this app company started tracking SARS - COV- 2. I have learned so much from this app and another CLINICAL trial app. I have been able to advise my family correctly. I did a clinical trial for allergies to Covid vaccine and got my 3 Covid 19 shots. 1 placebo, 2 Pfizer Bio N Tech. This is a great app! I am enrolled in a few of the clinical trials. Clinical trials save lives so I’m more then happy to be enrolled.

I have been happy to participate in this program and hope it helps many people

Crashes upon opening since about a year ago. Running latest iOS. Too bad, I wanted to support this project.

After requesting a password reset, I receive an email which contains a link. Clicking the link takes me to a webpage which immediately redirects me to the ios app store page for the Eureka app. Clicking “open” on that store page takes me back to the app which is still sitting there offering to send a password reset email. There is no way out of that perpetual loop.

Password reset link forwards to the App Store’s page for this app … even though I have the app … I manually open the app, it says “we just texted you a reset link”. I open the reset link on my laptop, it opens a window telling me to download the app 🤷 Haven’t been able to use since I got a new iPhone.

Entering your prescriptions is a pain. What sadist thought white on light gray is easy to read?

Not the first time the app has had problems. I notify them. They say they will look into it & fix it. NOT FIXED. I’m happy to contribute, but if you can’t get the bugs taken care of, please count me out. Update: As of 11/24/21, app crashes on opening. How can people participate, if they can’t even get into the app!

Tried to join a study, make an account, won’t let me login. I tried to reset my password and the reset email takes me to the app store. Awesome.