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Can’t see family members data

Hello, Unfortunately my regular exercice is brisk walking on a treadmill. The reports I am getting are totally inaccurate ( cycling instead of walking or running) distance, calories (nothing to do with the infos I get from the treadmill machine, not even close). I did a walk outside which was not detected by the gps. Last but not least, I had to perform several tentatives to get a new ECG report before being able to get one. How about the blood pressure measurement? Not clear if your device performs it or I have to input it by myself. In conclusion, your tutorial is not helpful and no “help desk” available.

difficult setup and add

Need to connect with other brands of watches, ext.

Had lots of issues with stability and integration and the latest versions. Most of these seems to have been resolved. Most critically was the scale not automatically syncing with the app without forcing a full restart, without working again, the app is much more useful. Hopefully these type of updates continue, so this is very much appreciated.

Measurements from the blood pressure cuff frequently do not get uploaded to the Withings database and therefore do not show on the app. Sometimes past results will be uploaded when new results are uploaded, but for the last three days, nothing has uploaded. This has occurred often on since I purchased the blood pressure cuff several years ago . Will be switching to a Garmin blood pressure cuff soon.

I have an online scale. I want to use it for measuring my weight. That’s it. I use Apple Health for all other things. This app tries to do so much more that it totally fails that primary task. It logs me out all the time, it most often doesn’t sync automatically (and most other times I have to visit the web app first before the iPhone app syncs ?!). But most of all, I need to scroll down a page on my app home screen before even showing me the only data that Whitings provide. This is a necessary evil - I have to have this app to use my scale and have it sync the data to Apple Health. There’s no alternative. So they used that fact and have decided that they know best what I want to use it for and failed. If you have a Withings scale, install the app - you don’t have a scale. If you don’t have a scale, maybe this is a good app for other purposes. But as a hardware companion app, it stinks.

When I purchased my Withings scale nearly 8 years ago, it was awesome. I hadn’t used it for a while, but something has changed and I’ve tried everything possible including removing the app, updating the firmware, even uninstalling other apps that share permissions. No matter what I do, I cannot get the scale to do the ONE single thing I want it to do (not the 20 other things it does that I could not care less about) which is write my weight into the apple health app. Thanks. Just another greedy corporation making products that cease to work properly after a few years or without a perpetual subscription.

It’s hard to delete a member to add a new family member. It’s hard to go from one user to another. I wish it was more user friendly.

Moving to a new locations has been a nightmare. First the scale wouldn’t even show weight because it wasn’t connected to WiFi. Now I have spent hours trying to get it to sync. Still no luck.