WorthPoint

I keep getting logged out every day.. please fix this!

Subscribed to WorthPoint and almost everything I uploaded and tried to get info on came up with different items. I used Google Lens and almost everything matched with terrific information. Save your money, Google Lens is FREE!!’

I want to love Worthpoint, but it’s just too increasingly frustrating. The glitches and especially the sign-in aggravation. I have changed my password so many times … almost every week I get locked out. I’m a tech-wise individual. I know how to type. This sign in lock out feature is crazy. I am an antique dealer, and I need to know the app is going to work when and where I want it. It’s too expensive for the frustration.

This app just gets worse every time they make modifications to it. They fix one thing and break another. Hire better IT people. Embarrassing.

Your responses below indicate that the login issue everyone keeps complaining about has been resolved as of months ago. So I paid for a month and sure enough, hours later I’m logged out and can’t get back in. The most basic UX of apps is the ability to log in. Clearly you don’t care enough to even fix this most basic of issues. Therefore I assume you also can’t be bothered to be accurate or up to date on your actual product. I’m canceling.

This is the worst run site I have ever used. As others have stated, if you are a reseller you really have no other options that allow you to see old eBay records. If there were, this company would no longer exist. Constantly locking you out for too many failed log-in attempts when you tried…….once. And that’s using the correct password! If there is a problem processing your payment they lock you out INSTANTLY even if you’ve been a customer for years. I tried updating my payment information and immediately got an email that I had cancelled my subscription. When I tried to sign back up I’m told I already have an account. I finally access my account to find a banner that says my account is suspended for payment due. Just below that…….my account info says I’m active and fully paid. I go to the price guide…….prices are locked. I try to upgrade just to see if I can get access……it says I’m fully paid and won’t let me change anything. Look at the other reviews. This is far, far from a new thing and they are completely incapable of fixing it. Complete incompetence. They need to hire software people who know what they are doing because this is pathetic.

I absolutely love WorthPoint, it has got a lot of rare stuff. I definitely recommend it

You cannot see the price of anything unless you buy the trial. You can find things, but you can’t see the price. I just wanted to see the price of an item I have but I have to pay money in order to see it. Why can’t it just be an easy actually helpful app from the start?

I do have a worthpoint subscription online, thought I’d try this despite the terrible reviews. The dumb thing won’t open up - just a static intro screen with no way to X out of it. Absolutely absurd coding. Guess I shouldn’t have expected much from WP considering they had an “invest in us” banner that couldn’t be closed out of on their website for months!

Login as guest all the way at the bottom had to tap 20 time to get it to work. Wouldn’t let me use camera without at least enabling limited photo access. Tried to capture an image and click the confirm button but would never accept. Tried to give it a photo and it complained about having limited access and had to again fight with the ui to skip. Then it finally showed me some bad matches and said I had to upgrade my account to see the price. What a waste of time.