Amtrak

Very poor support service, did not accrue miles for the train, I wrote to the support service, and received the most stupid answer. It seems that the support service just scoffs.

App doesn’t work on iOS 12.2. Please fix it.

Плохо ! Хотел купить билеты возникли сложности пришлось пользоваться переводчиком. Разрабочики добавьте языки особенно русский.

Мне не понравилось

I downloaded app and can not sign into my account I keep getting a sign in error when tapping on sign in link

Just spent a half an hour and it keeps mysteriously rejecting my efforts to buy a ticket. No obvious way to update account address and phone. Argh!

请增加中文版本

I love trains!!

There are so many bugs and poorly designed, not fully thought out things in this new app. Clearly no testing was done. Basic things just don’t work properly.

But I hate this new update I have used versions of the amtrak apps offered for over 10 years. I even remember the days when there was a contest to “tag-in” at stations you passed and accumulate points(not good for travel) as a fun game. They had a very decent easy to navigate app until this recent update. It’s really awful The way the information. Is partitioned makes it difficult to navigate. The sensitivity from my phone/thumb/app is not well attenuated so I often have to tap on an arrow more than once to get a window to open. When the window opens it’s not in view so I now have to scroll down to see any info that I’m trying to access. Will I adjust to it? Probably Is it a good direction? I think not A lot of apps are moving in similar directions and I have sensed for years these “innovations” are more about the software writers creating new patterns than it is about user-friendliness It forces me to stay on longer which just might be their rationale. I wish they could go back to the old layout Quicker and easier and since I have needed to change tickets on the fly much preferable It’s really too bad since I doubt they ever will Since I love amtrak and want to continue to ride I will use it But I’m very disappointed