Amtrak

Very poor support service, did not accrue miles for the train, I wrote to the support service, and received the most stupid answer. It seems that the support service just scoffs.

App doesn’t work on iOS 12.2. Please fix it.

Плохо ! Хотел купить билеты возникли сложности пришлось пользоваться переводчиком. Разрабочики добавьте языки особенно русский.

Мне не понравилось

I downloaded app and can not sign into my account I keep getting a sign in error when tapping on sign in link

Just spent a half an hour and it keeps mysteriously rejecting my efforts to buy a ticket. No obvious way to update account address and phone. Argh!

请增加中文版本

I was greatly disappointed in the lack of professionalism while trying to navigate the website, during use of chats and phone calls. I can also add to the disappointment of purchasing a ticket and going cross country with attendants not even professional enough to answer questions with full sentences or respectfully answer at all!! The trains were noisy and I could not believe the filth of the windows!! It was not that enjoyable and it’s doubtful I will again unless these things have been addressed. I would also like to see more info regarding the USA Rail Pass info is dismal at best and for us, it has been a waste of money because stops were not in good locations and although there were train routes they did not apply and couldn’t be used leaving us only three stops out of a potential of 10. Sincerely Pretty frustrating and dissatisfied first time customer.

There was a mention we could select our seats. But there’s no information about how to do that, or when.

Didn’t have any of the tickets I need could find any train stations that were active , and why can this all only tell me it can’t find any routes for me and not what other ones are available