Плохая и непрофессиональная поддержка
Не могу залогиниться и продлить подписку, могут потеряться все данные. Поддержка еле-еле отвечает не спеша
Да, Backblaze полностью бесплатное и не содержит встроенных покупок или подписок.
🤔 Качество приложения Backblaze спорное. Некоторые пользователи довольны, в то время как другие сообщают о проблемах. Рекомендуем ознакомиться с отдельными отзывами для получения более полной картины.
Приложение Backblaze бесплатное.
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Не могу залогиниться и продлить подписку, могут потеряться все данные. Поддержка еле-еле отвечает не спеша
Add integration in Files
Please, add iOS files support.
Огромное спасибо разработчикам за обновление мобильного приложения, оно теперь стало лучше работать. :)
Хорошо, что я узнал о данном сервисе. Теперь все файлы буду хранить только там. Это очень удобно. Психологически комфортно, а это самое главное. :) Спасибо разработчикам!
Удобный способ скачать файлы из своей резервной копии
Backblaze is an amazing cloud storage system. Here is how I use it and why I think it’s incredible. I use a Mac Studio at home with multiple external drives plugged in. Backblaze’s desktop application allows me to back up all of those drives and access the files on them in the exact way I’ve organized them. Additionally it serves as a backup for my backups with time-machine. With this mobile application I can access all of those files on my phone whenever I need to. I can also move files over to my work computer at any time. Exactly what I was looking for and I actively recommend this to people.
The backup on my computer is fine, but the app is almost completely non-functional. I can log in but can’t see or download any files in the app.
I was a long time customer until I discovered that an external hard drive that was backed up was deleted before the 30 day time limit. I contacted support about the issue, they weren’t too sure, so they had re-upload the drive’s content. I started to do that, but I didn’t upload the entire drive just in case it happened again. About three weeks later, the drive’s contents were deleted again. Even though I paid for the one year extension. I contacted support again and basically was told that there was nothing they could do and the ticket was closed. I complained about the service, but never got a response from anyone at the company. Shortly after that, I cancelled the service.
I'm writing this on behalf of a client of mine. I had recommended Backblaze based on internet recommendations but I hadn't tried it myself. Ugh. The backup mysteriously failed on her Mac for 32 days. It was non-obvious that it had. When I was checking it out, I wasn't sure that it had but I wasn't absolutely sure about that. Then I contacted customer support for help. My first attempt at trying to get it to work again failed. It was a bit unclear because it had a disk scanning progress bar that was stuck at 100% for several hours but I also got an alert that the backup had failed. This was confusing… I then contacted customer support and did an uninstall and reinstall which also failed with unclear error messages. After that, I gave up and asked for the subscription to be canceled. In my mind, a great backup should be more like Apple’s Time Machine: you should be easily able to check when it was backed up and see what files were backed up. You should have clear error messages.