BizChannel@CIMB

So troublesome with their token, and 2 units. Make a simple transaction need to key in this and that, can’t do everything on phone. If I travel and want to make transactions, I still have to carry this token device. So outdated. CIMB need fresh blood no ah Pek to develop business app

You don’t even deserve one star for your horrible business banking service! Your relationship manager never reply email or pick up the phone. You randomly place account into suspension due to inactivity. How it’s is possible that I just place a fixed deposit and account suspended? You are a dinosaur in this digital world that still rely on paper for so many things that could go digital.

Not sure why I can’t login due to app kept hanging when I trying to login. I give up as I even tried using chrome since customer service officer said safari doesn’t allow it to work at all. Sigh 😔

Never improved from day 1. Stupid and lousy app.

How can CIMB not fix all problems in this app? Really troublesome

Merapu punya app!! Cimb patut upgrade sistem app yg lebih bagus. Zaman bila guna sistem mcm ni?? Setiap kali nak guna mesti kena login. Setiap logout and nak login baru kena tunggu 15minit?? Shame on cimb apps!!!!

One login or transaction require me to keep trying and trying becz the app display nothing even after clicking notification. Very very very bad experience.

Pros: Clean user interface. Doesn’t take me a while to figure out where everything is. The app also run smoothly. Transactions are made easier compared to using the web version. Cons: Doesn’t have a way to see money in, which requires me to use the web version to download account statement instead and even then, doesn’t show today’s transaction. Another problem is, during transaction where I need to put the OTP number to confirm payment, there were a couple of times where the app just keeps loading indefinitely after I press confirm and there’s no way to go back to previous screen or refresh the page. The only thing to do is to just force quit the app, which causes me to wait 15 minutes to log back in because I’m still logged in to the previous session. This is infuriating because it’s such a waste of time. And I don’t see this issue being fixed because every update is just performance improvment.

Overall apps user friendly. But please upgrade transaction status so we can check money in also instead of money out only. Its take my time to keep open my laptop for the website.

It’s 2024 and the app is still in 2001 Cannot log in at all now !!???