If you’re looking to rent an apartment with Blueground, please visit our website, www.theblueground.com
Blueground offers beautifully furnished and thoughtfully equipped apartments for a month, a year, or even longer. Our move-in ready homes are all specifically designed to help people show up and start living.
From day one, this app will be your guide to your new home. It will answer any questions you might have about amenities and apartment access, as well as provide info about your new neighborhood. Whether you want to report a problem, request a service, schedule cleanings, speak with the support team, or plan or check your booking details, it can all be done via the Blueground Guest App.
In order to create a tech-powered living experience, we’ve created this user-friendly app designed to make every tenant’s stay frictionless. It puts all of the most critical information about your Blueground apartment right in the palm of your hand.
How It Works
After you’ve booked with Blueground, access the app using the same email address used for your reservation. Once you’re in the app, you’ll be able to communicate with our team and enjoy peace of mind in your new home.
App Features
*Everything you need to know about your stay:
Find important details about your property, such as the address, entrance instructions, Wi-Fi password, and building amenities. There will also be neighborhood advice and maps so you can start planning your commute right away. You can even get walking, driving, and public transit directions to wherever you’re planning to go.
*Make and manage requests:
Whatever you may need, just make a request through the app and our team will respond as quickly as possible. For instance, when you want to schedule an apartment cleaning, or when there is a maintenance issue that needs our attention. You’ll be notified whenever there is an update on one of your requests or reports.
*In-App messaging for ongoing support:
Speak with a dedicated Client Experience team member in real-time via our in-app instant messaging feature. Your personal notification inbox will house all incoming messages. Whether you have a complaint or just want to share feedback, we look forward to hearing from you!
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Blueground Частые Вопросы
Приложение Blueground бесплатное?
Да, Blueground полностью бесплатное и не содержит встроенных покупок или подписок.
Является ли Blueground фейковым или мошенническим?
⚠️ Предупреждение: Несколько пользователей Blueground упомянули о мошенничестве или обмане. Тщательно изучите отзывы перед использованием этого приложения.
2 weeks after I checked out from apartments, Blueground sent to airbnb a complain that I have stolen lamp, glasses and some other staff. They wanted to charge me 160 euro. AirBNB has taken my side, because I had photos which prove that Blueground is lying. I wanted to leave a negative review about Blueground, but it’s not possible. These scammers sent a report exactly 2 weeks after check out, because on airbnb users can’t leave a review if 14 days passed. That’s why I leave a review here. Want to alert people: Blueground is scam!
Very bad customer care
During my checkout an accountant Kutay sent me an email approving with me 1486TL of deposit deduction, but when I saw a transaction statement I saw additional 3540 TL for the little dots and lines on the walls that could be cleaned with a sponge. I consider that kind of customer care as unacceptable and I strongly DONT recommend Blueground in Turkey at least. Airbnb is better even though it’s harder to find a suitable option there sometimes
Relocating and broke door
Problem with the balcony door
Problem with apartment, relocating
I don’t like it
The keys don’t fit
We tried to move in the flat and keys which were left for us in a lockbox were from a wrong flat.
We were with a lot of stuff and it was very unexpected. How it was possible? You were preparing our flat, you were checking all inside it and then you closed the door and left the wrong keys. Now we are waiting for our keys at the reception.
Moreover I was sending the pictures and videos about situation and the App was constantly ordered me to switch notification on. It was so annoying and useless.
1 out of 10 when there’s a problem
Never again. At first day of arrival we had a leakage that was caused by cheap and poorly installed hygienic shower. Cause of that our computer, iPad, clothes that we needed to go for a business trip were flooded, I got ill because of cold water. Then multiple incompetent uncoordinated tech teams came wasting our time, knowing nothing about the situation and what they were supposed to do. Teams were coming too early or too late, never on time, not knowing about what the previous team has done. Support was loosing out videos and our messages with important information. After all, the support agent said it’s all properly fixed and the compensation is a miserable 1%. That’s how this company values clients.
How to sign in with Facebook
I’ve signed in on the web site via FB, but in app sign in with FB/Google is absent.
How to login in you app?
Upgraded to the latest version and nothing is working
App request to upgrade, did that and is not even connecting to chat. Recognized my login but any info for the appartment is missing!!
Great apartment!
Great apartment! Nice decoration! Comfy bedrooms. Fully equipped kitchen. Great location !
Login only by email is not convenient
Login only by email is not convenient, should provide other way to login, such as password or phone.
Great and convenient app
Perfect app, contains all the necessary info, allows for direct communication with the support team
Получите ценные инсайты о производительности Blueground с помощью нашей аналитики. Зарегистрируйтесь сейчас, чтобы получить доступ к статистика загрузок и доходов и многому другому.
