Brompton Bike Hire

Tried a revolut, tinkoff, monzo - all this banks. App says “doesn enough authentication bla-bla”. And of course before u get this u get all information and spend a lot of time to see it. And of course app doesnt accept apple pay too. Update ur app and policy!

I'm a registered member, but I cannot login in the app. Though in the web version everything works properly.

many crashes during the setup process, unclear that one has to wait a day for cc verification. use is ok.

Cheapest bikes in London. App and bikes work perfectly

No sign in possible. Crashes with frozen screen.

Terrible!

Useless app, crashes immediately when you try to open it.

Tried to register on the App but it wouldn’t send me a text to verify my phone number. Opened a chat with customer service who was very helpful and registered my details for me. When I logged into the app it then wouldn’t register my cards. Wasted a good 30 minutes on this today and got precisely nowhere.

A complete shambles in every way.

It’s been now months that I’m trying to hire a bike, not only that the process is useless and painful- the app is filled with glitches on iPhone 12/13. Impossible to book due to an error message - I thought they’d fix it - so I sent several email - no answer. I can confidently say I won’t hire or buy a bike now. It has been a frustrating user experience. Please fix. You’ve got a great product, this is a problem. If that helps, this is what happens: I can delete and re download the app, nothing changes, the moment I log in, put my address and click on submit I get this message: Sage Pay returned an INVALID status. The description of the error was "3379 : The Amount including surcharge is outside the allowed range."