Citi Bike

Never use this application! They charge the card for nothing!

Твари деньги с карты снимают

Phone number is denied if starting with same 2 digits as landcode. Please fix - urgent!

I’m not able to access the app to book a bike, wasted half a day. Thanks for nothing..

We've used the citibikes for moving around in NYC during our week long stay. It's been a pleasure. It's very easy and you get to know the city in a whole new way, the bikes are good and well maintained and are always available when you need them. We took taxi once and subway twice, the rest of the time we took the citibikes for moving around!

I had an issue with my account. It says that it is in hold, I called them they said they will look into it. I give it like 48hrs. I called them again asking about any update. Nothing happened. They have the worst service and also they charge extra money. I will never ever use this app again. Same goes for lyft. They have a really bad service.

Scam…makes it hard to rent a group bike and international tourists can’t rent here. Put the bike in every pot hole and side walk jump possible for these reasons.

I wish the app showed which docks are full before starting a ride - a lot of times the decision of whether I take a bike or not depends if I will be able to dock it at my destination. The app does nothing to inform that decision until it is too late.

This service is such a scam and is disappointing, I would never use these bikes again and I suggest you don’t either . A bunch of extra charges and there not straight forward on how things work !

I would give it 3 stars if I never had an issue that required me to interact with customer service. But if you do they will likely assure you everything is fine in the moment and that they’ll take care of it and then a couple days later you’ll get a bill for over $100! Love it! There’s a reason they don’t have a rating service after customer service interactions…because they do a terrible job and don’t care.