Citizens Bank - MS

I love everything about citizens bank especially the employees

You are very fortunate to have the people you have working for you in Magnolia. Sandy, Tammy, Donna and your tellers have been a joy to work with. They always have a smile and make me feel like a valued customer. The atmosphere feels good. They have the friendly customer skills that doesn’t come from training, it’s comes from within. They are a championship team.

Won’t let me into my own accounts and tells me that my personal information is wrong. I think I know my own ssn

Thanks Tina Ball for your hard work and dedication…

Old app would keep an up-to-date running balance at any time while this new version hasn’t updated in over 48 hours. I have no clue what the running balance is on my card through the app, the main use of the app.

Love the new app! So easy to navigate and understand!

Love the new app

I tried to login as I usually do, was prompted there was an update, clicked on update and instead of overriding and updating the old app, an entirely new app downloaded. I now have two icons for the same app on my phone. I've been doing his long enough to know this rollout was not executed properly and will cause mass confusion.