Cognisent 2.0

App rarely works well. Doesn’t send push notifications, message won’t fully load. Call service doesn’t relay all the pertinent information. Like, a phone number to call back.

New update. Now even worse. Totally unusable. How is this company even in business?

Dear Dev Team, Many users, including myself, are experiencing issues with notifications in the app while running the latest iOS version (18.1.1). Here’s a potential approach to help diagnose and resolve the issue: •Use your development tools to emulate both a working and broken version of notifications •Enable debugging and compare the logs. I’ve noticed issues on devices with iPhone 16 architecture, which might provide a clue. Additionally, I’ve observed the following behavior that might be helpful in identifying the problem: •Manually disabling notifications in the iOS settings does not trigger any prompt within the app to re-enable them. •Even after navigating to the app’s notification settings, there’s no indication or guidance to restore notifications, suggesting there might be an issue with how notifications are implemented. I hope this information is helpful.

This app is horrendous. Disservice to safe patient care.

If you’re looking for a call service and they use this app, MOVE ON! It’s too late for us, but it’s not too late for you.

If I could give this zero stars, I would. We were forced to use this app for our on-call process. It repeatedly signs you out. It often tells me the password that I tried to enter is incorrect(even though I am using the same one as always). It is such an impediment to actually delivering care to patients. I cannot say enough bad things about this. I don’t know who is paying off our system to get them to use this app, but it is absolutely atrocious. We would be better off having carrier pigeons try to deliver messages to us in the middle of the night. if you are a physician, and you have any control over it, please do not fall for using this app. I promise you you will regret it.

Issues with alert status notification resetting constantly causing silent alerts to occur if an alert type has not been selected when resest randomly happens. This will reflect poorly on your company that uses this when it really is out of your control.

This app has been great for my team! We get the alerts immediately and all of the information we requested. I also like the transparency with usage. I am able to track how many minutes we have used.

Had another rough night with this app. Makes on call harder because the app does not work often, does not notify of call, freezes. Would not recommend.

This app is the worst!! Completely useless and does not deliver any of the features that it says it does. The older version was infinitely better