DigitalWill

This is a scam app that won’t let you delete they take your beneficiary money and yours beware

The “target audience“ for this piece of dreck must be very different than me, for I cannot conceive of so many people giving DigitalWill such ecstatic reviews!!! I am seventy years old, I’m long overdue to make out my will, and like most seventy-year-old people nowadays I’m lacking in funds to hire an expensive lawyer just to grease the wheels for me. DigitalWill is badly designed, badly executed, and it makes false generalizations about my needs for this program. I started by deciding on my executor, seven beneficiaries and their bequests. After much trial and error I got my executor’s name and e-mail address entered, whereupon it refused to proceed until I sent him an “invitation”. Fortunately my executor knew he was going to be my executor, because he immediately got a message from DigitalWill informing me of his status as my executor and saying he would see the finished will only after I died. (I never did get to the point where I would find out how DigitalWill would figure out I was dead …) It then followed up with a demand for him to submit a review of the program … the same program that had just refused to show him anything!!! Things got even more hilarious when I started entering the names of the beneficiaries. After the first name and e-mail I entered, there was a button labeled Add Next Beneficiary. This button DIDN’T WORK!!! After fifteen minutes of trial and error, I figured out a kludge to get my next beneficiary entered. Three beneficiaries later the kludge stopped working and I was left with four beneficiaries entered out of seven. At this point I started screaming and hitting buttons at random … ending with the button to send an “invitation” to Beneficiary #4. I immediately deleted Beneficiary #4, I have no idea what if anything he got in his e-mail. So, why didn’t I call Customer Support? You must be joking, DigitalWill offering Customer Support by phone to its seventy-year-old target audience? THERE. IS. NO. CUSTOMER. SERVICE. WHAT. SO. EVER!!!! Not even one of those oh-so-useful FAQ pages with insightful questions like “how does this program work?” (Answer: it doesn’t) There is only one good thing to come out of this: it forced me to start thinking about what I want to have in my will, I now have a list of beneficiaries and their bequests, and detailed plans for my burial and memorial service. So now I get to skip a few meals so I can save my Social Security funds to hire a lawyer. Thanks, Digital Will!

This is my #WILL. Please do this and just #RELAX. “I’ll be back!” 🕶️

Horrible and disgusting scam

For all of us who procrastinate …. No more excuses! Best way to insure everything goes as you will afterwards

I don’t have the time to set up my first Will in person formally nor do I have the funds to do so yet. This is a great way to save, protect, and pass on my digital assets to family and friends. I strong recommend this app!

Absolutely needed for everyone to start planning for end of life planning. Plus it makes it so easy. Kudos to the entire team behind this app.

The app helps you all the way in writing a will.

thank you for creating such an easy to use app. being able to create and update my will electronically is a game changer

Cutting edge tech for handling some of the most important life decisions. Decisions that are often deferred until it is simply too late. Good work DigitalWill team!