Disneyland®

Купили билеты без даты, чтобы пойти в любой день. По итогу при брони за 2-3 дня свободных дней не было, а у нас самолёт. Поддержка не отвечает, организация отвратительная.

Выбирали дни , смотрели погоду для посещения Диснейленда! Хотели запомнить эти рождественские дни, купили два билета с 06.01.2019-07.01.2019. В один день можно посетить всего 1 парк. Ещё докупили Fastpass за 60$. Ни разу не воспользовались , бесполезная трата денег. Итого потратили на двоих 750$ за два дня . Очереди на 1,5 часа . Единственный + есть свои фотографы и фото бесплатные , но к ним тоже очередь на 30 минут . Простоять в огромной очереди, что бы покататься 3 минуты . И так на каждый аттракцион, ужас!🥶! Сотрудники не контролируют ничего, люди которые прокатили перепрыгивают в очередь Fastpass и катаются по 2-5 раз . Люди которые стоят в обычной очереди вообще не двигаются ! Сотрудники не реагируют и не контролируют очерёдность ! Люди не возмущены и измучены ! Жесть ! Люди не ходите сюда ! Были в Юниверсал все по другому заплатили меньше проучили удовольствие больше ! Все советую только Юниверсал ! Так все организованно!

Was not able to buy tickets with AMEX & MasterCard. Girl on the phone can’t tell why and can sell a ticket only to e-mail. She can’t link it to the app. What kind of business you are running?

Something was giving an error message on the website when trying to pay tickets. Customer service said it was because mismatch with account address and billing address but we re-entered several times and even creates a new account from scratch and it still gave error messages. This was not a human error, we didn’t even get an apology or help. Instead we were directed to pay tickets by the entrance but when we got there they didn’t know Rudy we were talking about and gave us push backs until a manager got involved. Long story short we waisted 4h for nothing and had a very bad start. Another thing that made the visit really hard was that on the Disney app the map didn’t have a marker to show where we were, super strange so we had to stop and ask constantly.

Hi, The "Lightning Lane" with "Genie+" does NOT work! You pay additionally for that and can only use it for a few attractions! You also need to find a time slot for "reserving" and one reservation at the time with a TWO hour waiting in between bookings! We have been to plenty of parks all over the world and Disneyland is by far the worst in terms of queing, poor app functionality, difficult queing systems, bad service etc. When you charge a fortune forcthe tickets then everything must line up to that in terms of service and functionality!!! Call me if you are intersted in any feedback!! +46(0)735375837 //Jorgen Ottosson

Cannot make a dinner reservation with pch grill, make reservation times out with an error screen. What Disney land experience is this to not be able to make reservations for eating? Booo

Just renewed our pass, and not long after, we were told the DAS program does no longer apply. Ever since they took the DAS away, I’m having an extremely difficult time standing in the lines at both parks, there is no concern or care for disabled Veterans anymore. Seems it all about making an extra buck instead of helping guest have a better time. Very disappointed… Hoping someone will step up and make a difference. We’ll make the best out of this year but if things don’t change we’ll probably won’t be able to renew.

Wish you would notify us when time and dates are available. People can’t live on their phones all day long.

App is terrible have had constant issues logging in saved password multiple times and continues to say it incorrect.. ask for one time code and no email come in the whole app is not good

lightening pass only works every 2 hours if that - rxpected this to be a fast lane for all rides