Dizionario medio di Italiano

I love my hard copy of this dictionary, but after buying the on-line version, Garzanti refused access to me. I would gladly pay again, but Apple Apps rightfully points out that I already own it and asks if I want to download it again. I do so, but Garzanti still won’t let me use it on my iPad. I wrote to Garanzi and got no response. I want this app, but Garanzi is not customer friendly. I would pay any reasonable price, but they aren’t interested.