EasyTouch RV

1) streamline the app by automatically choosing the only device registered of there is only one. 2) add a symbol in the app that indicates the air conditioner is currently running.

Works fairly well although at times the wifi part will not connect and have to shut down the app all together and reopen it to get it to work again. Also in the event you add multiple units there is no way to rearrange them in the app...ie grouping units together for multiple rvs and will only display in the order installed.

Same app problem for years. Once you turn off a zone on the app, it cannot be turned back on with going to actual thermostat. Why? Firmware update never works either. If your going to sell the thermostat, then please provide proper firmware support!! Downloaded beta version and still no fix for this problem. Not sure what is holding this up. About to buy a new thermostat with better performance and software support. Recommend you do also!!

I bought this thermostat because I wanted to keep my RV warm in winter months and, with the help of my hotspot, we can operate it from 80 miles away from the campground. I can cut my heat on when it's below freezing temps and leave it off when above freezing.

Does not connect to WiFi so can’t use the phone app to control it. Bluetooth doesn’t work either. Other than that it works like it should

I have a Class A Motorhome with a Dometic system controlling 3 heat pumps plus Hydronic heating across 3 zones. This app enables me to control most of the functions of the thermostat from anywhere. I know many have had a number of issues with the app especially with connectivity which I also experienced. I had a very early thermostat (53rd made) which Micro-Air recently replaced that has resolved all of my issues especially the quirky connectivity, scheduling challenges and operational transient weirdness. I have smart thermostats in my homes from the top two players and there is a lot of functionality/features I’m used to having that just isn’t in this app or the thermostat. This app would be perfect if it was on par with what I have in my homes.

1) Thermostat in app does not stay open in the background. Every time you open the app you have to select your thermostat again and wait for it to connect. 2) It takes a lot more taps on the physical thermostat to change settings than it did on the previous firmware. Making it much more cumbersome. 3) October 2023 – I’ve noticed a new error in the app, I cannot turn on heat strip mode. It shows up as heat pump and I do not have one of those. It is correctly configured on the actual thermostat as seen in the picture. Once I select heat strip mode on the physical thermostat, it then shows up in the app. But until I do that, I only see a heat pump option in the app. Would y’all please work on fixing 4) When you update the firmware on the physical thermostat, the interface in the app changes as well, which is surprising and unexpected. I would really like to see release notes on what exactly is changed before I update. 5) The thermostat has a night and day mode so that it doesn’t keep you awake with the screen being bright at night. I would like to see a schedule option where I can schedule the backlight to turn off at night and be on during the day without manual intervention. 6) When I send bugs and feature requests to email support I get a response back that they want to talk on the phone, like they didn’t understand my extremely detailed email :/ I could be wrong, but this feels like a bit of a blow off.

I entered wrong password for Wi-Fi and now cannot change it or connect blue tooth. Horrible APP!!

It’s great, until it’s not. It won’t always connect to your phone. You have to delete it, then reload it. For the money you spend on the thermostat, this should work 100% of the time!

We have have three thermostats and love them. The only feature we’d love to see is the ability to set a timer. When boondocking and going to sleep, we know how many hours of battery we have left and it would be great to be able to turn the ac on a timer for 3 hours without having to update schedules and then change them back the next day.