eGovPH

Thank you

This app works very well. The format is easy and straightforward to fill out .The camera for passport ID frames well and auto snaps when the passport is in the frame. The photo circle for the face photo frames well . It asks you to turn your head to the right and then to the left, then asks you to blink your eyes and then takes an auto photo when correct. I got the desired photo in 3 easy tries . For a government app I am impressed. The entire application is then reviewed and a confirmation is sent within 7 days.

The app is ok, many better apps out there. But when registering, it’s a serious battle with the camera on a modern iPad to get passport image lined up. The camera display window seems to have a mind of its own. You tilt to align the image and sometimes it moves and sometimes doesn’t. Only app I have this issue with. Had to supply all the information already in other systems lime etravel, rather than allowing a link and import. Still, better than the banking apps here and definitely a step in the right direction.

I keep getting error “to many attempts “ Please tell me how I can fix this so I can register Im at the airport now

By far the best decision to introduce this type of technology for travellers entering the airports around the Philippines. Once set up, it’s efficiency of entering the Philippines is extraordinarily fast! Thank you, I’m definitely coming back and using this app hopefully!!

I’m actually surprised about the UX/UI of this app. Usually government apps are buggy or don’t look good. But this one actually works and is easy to navigate! Everything I needed was clear and easy to follow.

I had only 1 problem my flight to Cebu was via Scoot and I only had the SQ number. But of drama as nit. Accepted travel agent supplied scoot number after 24 hours of concern

The app is great and easy to learn

So easy to use and extremely convenient

Same as other user mentioned: created an account via website as a foreign passport user. Tried to log into the app and it comes up with “invalid credentials”. Emailed support but just got a generic auto-response, not even reading what I wrote.