---
title: "Faiba - Отзывы, Доход и Загрузки приложения in Кения | Apple App Store"
description: "The Faiba app gives you ultimate power to manage all your Faiba services in one place.  It provides you with a simple and easy way to access information conveniently about your Faiba services, 24 hour"
---

# Faiba — Кения
> Manage your Faiba Services

![Faiba App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/ce/7a/ad/ce7aad17-cb04-6225-0d21-16c29d2ec99b/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [Jamii Telecommunications](https://apptail.io/ru/developer/jamii-telecommunications-AGSe) (Кения)
**Category:** Lifestyle
**Rating:** 2.5/5 (48 ratings)
**Price:** Free
**Bundle ID:** com.shimba.Faiba
**Store:** Apple App Store
**Country:** Кения
**Version:** 5.8.3 (released 2026-09-24)
**Original Release:** 2018-10-21
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ke/app/app/id1436271256)
**AppTail Page:** [https://apptail.io/ru/app/faiba-WYse/kenya](https://apptail.io/ru/app/faiba-WYse/kenya)

## Faiba Description
The Faiba app gives you ultimate power to manage all your Faiba services in one place.

It provides you with a simple and easy way to access information conveniently about your Faiba services, 24 hours a day.

With the Faiba app, you can do the following;

For Mobile;

CHECK BALANCE AND USAGE: View the balance in the main account and for all packages subscribed to, for your line or multiple lines

BUY AIRTIME: Recharge your line or another line easily

BUY BUNDLES: But plans for your line or another line easily

MANAGE MULTIPLE LINES: Add multiple lines for easy management

DATA MANAGER: Activate data manager to prevent browsing on your airtime

For Fixed;

VIEW STATEMENT: View your fixed account statement

VIEW INVOICE: View invoices and see if they are paid or unpaid

VIEW SERVICES: View the list of Faiba services that you have and their status i.e. active or inactive

Other services;

STORE LOCATOR: Find all Faiba shops, dealer shops and agent shops countrywide

SUPPORT: Email our support teams anytime for assistance on any issues you may be facing

## Faiba Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e7/b1/8b/e7b18bfd-6dd2-4bc0-dfba-da6d48f8a309/06-support-home.png/1206x2622.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/5a/64/f3/5a64f3c8-3fcd-94c0-783b-3512cb71233f/02-bundles.png/1206x2622.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d1/37/b6/d137b616-329f-754e-b3c3-7596e9e5daad/01-mobile-home.png/1206x2622.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d6/eb/94/d6eb94fc-3c1c-8e03-55f4-295f64064ebe/05-services.png/1206x2622.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ae/b7/dc/aeb7dceb-1a86-c8a8-9130-31c7a7d0609a/04-fixed-home.png/1206x2622.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/92/5d/ed925ddc-f460-8d92-2d10-d7694e60a38c/03-airtime.png/1206x2622.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/32/cf/64/32cf64f3-9ae5-f148-6aab-093d3bc008d7/07-account.png/1206x2622.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ea/84/d3/ea84d355-c408-5f1e-3d6c-a4e0b2199127/03-airtime.png/1206x2622.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b4/47/c1/b447c1b6-4ba9-f1c0-e80d-23cbfaa082e2/02-bundles.png/1206x2622.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a0/e1/42/a0e142c7-5ff0-aac3-bc18-4c944fafc42c/01-mobile-home.png/1206x2622.png)

## Faiba Rating Breakdown in Кения
- 5 stars: 14 (29%)
- 4 stars: 5 (10%)
- 3 stars: 1 (2%)
- 2 stars: 1 (2%)
- 1 stars: 27 (56%)

## Faiba Reviews in Кения

### *---- "Poor customer service"
1st of all, I hate that I have to text you on WhatsApp for my bundles to be activated! Can’t this be automated that I use my bundles once I’ve done the purchase?? I have to buy bundles from another provider to get to your staff. The customer service providers on WhatsApp are also very slow when it comes to responding so this is so horrible,work on this or we move to other reliable providers!
-- Milanaomi, 2026-09-03

### *---- "Con men!"
Conmen!! They asked for my location first to process my eSIM. They knew that there’s no coverage in my area but still proceeded to charge me for their eSIM. I later found out when I tried to install the eSIM but there was no signal. Nkt!!!! My 300 lost just like that!!
-- Kemu.kaaga.Meru, 2026-08-18

### ***** "New interface"
I like the new interface it looks awesome and refreshing
-- Sleazy Vulture, 2026-05-08

### *---- "EVERYTHING IS HORRIBLE"
Imagine buying a bundle of choice only for it to come as airtime then data manager disabling itself after the update 
Trying to turn it on it turns itself back on and drains your airtime which you did not buy
Customer care services are terrible 
No compensation whatsoever for the inconvenience after this leaving people stranded.
This alone has me disappointed.
DO BETTER FAIBA.
-- Chizzlez, 2026-05-01

### ***** "Data Sharing"
The Family Share feature is not available on Apple Devices, How long will this feature take to be live on the App
-- KIP2654, 2025-06-13

### ****- "Manage Devices"
Consider Adding a &quot;Manage Device button&quot; 
So that one can easily drop anyone logged in to his/her account at their will, anytime. 
Since the account can be logged in on several devices at the same time. 
Thank you
-- LoudSilence$, 2025-01-03

### *---- "Abandoned"
I don’t even think they support this app anymore. It was convenient because you could check your balance, top up easily and so on. What a shame.
-- Kirungu97, 2024-07-23

### *---- "JTL is outdated and unprofessional"
Have been subscribed to Jamii Telecommunications Limited for years now.
But their quality services keep dropping as time goes by.
While Safaricom and the rest have progressed.
JTL has become worse.
A nightmare for the customers!
-- User 77395, 2024-07-16

### *---- "Doesn’t work"
This app no longer works for ios. I haven’t been able to buy bundles on it for months now. Its useless
-- johnalexthuo, 2024-05-01

### *---- "Midi"
App doesn’t load so impossible to buy bundles on it . Soo annoying.
-- Jode11117, 2024-01-03

### *---- "App"
The app is just another stress 
You cannot buy bundles at all
Kindly check on that quickly
-- 😭😭🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️, 2023-12-29

### **--- "Failure to reload"
Doesn&#039;t reload new information. Impossible to buy a package or topping app via the app.
-- Bell Shi, 2023-12-12

### *---- "JTL issues"
Your f***** app hangs when I try to purchase bundles I had to use ussd
-- Brandon mwangi, 2023-12-10

### *---- "Buy bundles/ check balance Not working"
Buy bundles/ check balance Not working 

It was working perfectly now I can’t see my data balances and I can’t buy bundles 😩
-- userlangata, 2023-12-03

### ****- "Update bug"
I’m on version 2.5.7 (which is the latest at the time of this post) but every time I open the app I get a notification that a new version is available and I should update.
Other than that, the app works just fine so kindly fix that.
-- Withaner, 2022-06-20

### ***** "I absolutely love the dark mode interface."
At least I won’t check my balance in the middle of the night and hurt my eyes.
-- louismulema, 2022-04-11

### *---- "Too Buggy"
Honestly there’s way too many bugs lately. Now I can not even log into the app!
-- Lilian Mogoah, 2022-03-08

### *---- "just doesn’t work"
check your deployment configs. the app just starts up on init and thereafter, nil.
-- krogan113, 2022-03-04

### *---- "Very poor experience !! Please improve this app or take it down"
I used to use this app to buy bundles for my mifi device but for almost 3 months I have been unable to use it the app just gets stuck on the splash screen and nothing happens.
Absolutely terrible experience!!
-- Black_Manta, 2022-01-04

### **--- "the app keeps on hunging"
please check the app especially when checking for balance and buying of more data
-- Kevo Nairobi, 2021-12-01

[View all Faiba reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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## Faiba Available In
- [Кения](https://apptail.io/ru/app/faiba-WYse/kenya)
- [Соединенные Штаты](https://apptail.io/ru/app/faiba-WYse/united-states)
- [Индия](https://apptail.io/ru/app/faiba-WYse/india)
- [Сингапур](https://apptail.io/ru/app/faiba-WYse/singapore)
- [Бельгия](https://apptail.io/ru/app/faiba-WYse/belgium)
- [Бразилия](https://apptail.io/ru/app/faiba-WYse/brazil)
- [Беларусь](https://apptail.io/ru/app/faiba-WYse/belarus)
- [Канада](https://apptail.io/ru/app/faiba-WYse/canada)
- [Чили](https://apptail.io/ru/app/faiba-WYse/chile)
- [Китай](https://apptail.io/ru/app/faiba-WYse/china)
- [Чехия](https://apptail.io/ru/app/faiba-WYse/czechia)
- [Германия](https://apptail.io/ru/app/faiba-WYse/germany)
- [Доминиканская Республика](https://apptail.io/ru/app/faiba-WYse/dominican-republic)
- [Алжир](https://apptail.io/ru/app/faiba-WYse/algeria)
- [Египет](https://apptail.io/ru/app/faiba-WYse/egypt)
- [Франция](https://apptail.io/ru/app/faiba-WYse/france)
- [Великобритания](https://apptail.io/ru/app/faiba-WYse/united-kingdom)
- [Греция](https://apptail.io/ru/app/faiba-WYse/greece)
- [Гонконг (САР)](https://apptail.io/ru/app/faiba-WYse/hong-kong)
- [Индонезия](https://apptail.io/ru/app/faiba-WYse/indonesia)
- [Ирландия](https://apptail.io/ru/app/faiba-WYse/ireland)
- [Израиль](https://apptail.io/ru/app/faiba-WYse/israel)
- [Италия](https://apptail.io/ru/app/faiba-WYse/italy)
- [Республика Корея](https://apptail.io/ru/app/faiba-WYse/south-korea)
- [Кувейт](https://apptail.io/ru/app/faiba-WYse/kuwait)
- [Казахстан](https://apptail.io/ru/app/faiba-WYse/kazakhstan)
- [Ливан](https://apptail.io/ru/app/faiba-WYse/lebanon)
- [Мексика](https://apptail.io/ru/app/faiba-WYse/mexico)
- [Малайзия](https://apptail.io/ru/app/faiba-WYse/malaysia)
- [Перу](https://apptail.io/ru/app/faiba-WYse/peru)
- [Филиппины](https://apptail.io/ru/app/faiba-WYse/philippines)
- [Пакистан](https://apptail.io/ru/app/faiba-WYse/pakistan)
- [Польша](https://apptail.io/ru/app/faiba-WYse/poland)
- [Румыния](https://apptail.io/ru/app/faiba-WYse/romania)
- [Россия](https://apptail.io/ru/app/faiba-WYse/russia)
- [Швеция](https://apptail.io/ru/app/faiba-WYse/sweden)
- [Турция](https://apptail.io/ru/app/faiba-WYse/turkey)
- [Тайвань](https://apptail.io/ru/app/faiba-WYse/taiwan)
- [ОАЭ](https://apptail.io/ru/app/faiba-WYse/united-arab-emirates)
- [Южно-Африканская Республика](https://apptail.io/ru/app/faiba-WYse/south-africa)
- [Австрия](https://apptail.io/ru/app/faiba-WYse/austria)
- [Австралия](https://apptail.io/ru/app/faiba-WYse/australia)
- [Азербайджан](https://apptail.io/ru/app/faiba-WYse/azerbaijan)

---

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