Fansio

Worst product I have ever bought can’t get app to work or remote beyond frustrating

I had no issues initially connecting to the Wi-Fi but since changing my password I cannot get it to connect to save my life. I have spent 4 hours now trying. Called the manufacturer of the fan and they were totally useless.

Why is it such a challenge to set up a ceiling fan to work with this? It’s an endless loop of crappy instructions. At least the remote control works.

Still waiting for HKC Electric or whoever is responsible for the “smart fan” labeling on this remote ceiling fan to address the difficulty/impossibility of pairing the fan with Fansio. Fancy-looking app, but I can’t figure out how to get the fan into app/wifi pairing mode...only factory reset/remote pairing works. The Alexa skill gives conflicting instructions and I’m led on an infinite loop of unhelpfulness.

Love the features.