Fave l Cashback & Savings

Sama siapa bisa buat contract product saya

Worth every penny! I m a regular.

My husband & I have the app and each of us bought a deal for facial from one beauty clinic located in Medan, North Sumatra, Indonesia. When we bought the voucher, we applied FRIDAY70 promo code which would give us 70% cash back from the purchase price(maximum cash back was IDR 50.000). The purchase price was IDR 199.000 each. In the T&C, it stated that we’ll get the cash back after 3 days. After a week, both accounts hadn’t received the cash back so my husband contacted the customer service through email. Funnily, the staff replied and said that there’re no any records that we applied the promo code. We’re not that dumb to try a new place without the promo code. We bought the coupon because there was actually a cash back promised. Now they denied that we didn’t apply the promo code as there was no evidence in the purchase history themselves. And why there was no evidence? How could we know? We’re 100% sure about applying the promo code. But simply because there’s no evidence, they are not gonna give the cash back to us. This is not good Fave Indonesia and good business doesn’t start with a false pretenses. We’re not gonna buy anything from the app anymore.

Not able to update new phone number!

It’s quite boring

I wait for 7 days to get my refund, now I need to wait another week to get answer from them again, this is really waiting my time. If can give 0 star, I will just give 0 star.

This app logout by itself, then unable to login again on IOS, even after verifying with the password they sent to my number, they still asking me Name, email, etc (seems asking to register again) then mentioning my email used already (of course cos Im currently fave member). Meaning all the credit inside I can’t use anymore. Beware guys!

App not able to login using Grab mobile number in iOS. Tried with email login and it says either in use or something went wrong

app keeps crashing and logging me out

I am unable to go to login page. It’s keeps asking for account details like, email IS, password and when I enter it says email ID taken. Can someone help ?