FlySafair

This app is incredibly bad. For example “Continue as guest” resets the whole journey and makes you re-enter the details. When I did make an account, it asked me to log in with the details I had just signed up with and said “unable to log you in at this time” ????? One option is “Passport” with no indication of whether this asks for nationality or ID number (there is the option of entering both digits and words). I can’t book my flight on this app. What is this point in it?

Best in Class!! This app is great for quick booking and issuing of boarding passes. Great for updates on flight status and planning travel in advance but also great for last minute booking. Looking forward to seeing more improvements and features. Great work and keep improving 🌟

App doesn’t work at all. Completely frozen.

Can not even open the app !!

The app is user friendly but unable to capture my ID card. Now I’m stuck because i can’t book my flight.

Not happy with the recent update! Before the update, I could select my seat and pay for it and it was successful. Since the update, every time I select a seat and proceed to payment, an error occurs - unable to continue please try again later. I have tried many times. Logged out, logged back in. Exited the app and reopened. I have even waited a few hours to try again and tried one day later and still the same error!

Constant checkin errors. Complains about seat booking and the troubles never end. Always logs you out just generally shocking. 15 emails and I still couldn’t book myself in had to get support to by which time I got the worst seat

FlySafair needs to get their act together. The checkin functionality crashes the app. Did your QA team not do any testing before releasing the update? Also, after PAYING for a specific seat, and CONFIRMING the seat was booked, we now see the seating has changed AGAIN.

Since May 10th, I have been unable to pay using the app. I’m unsure if this was related to the birthday sales but it’s making it hard to use the app.

Can’t make a flight change - app bombs out, can’t make and new booking because your ID scan does not work at all.