fonaCAB Belfast

Wait time is never accurate and the number of available cars is low and wag below what they advertise Give more realistic wait times there’s no point saying two minutes when it’s going to be 10+

I tried to book a taxi twice with this app and both times it said 14 mins. I cancelled it and it still charged me cause of their awful service. When I booked with Vaule Cabs I got a booking in 2 mins. Fona cabs is. Terrible service always. I’d recommend trying value cabs before you try with fona cab

On first use in Belfast it was perfect and had a very nice friendly driver

It is great to get a taxi app that is able to handle everything and to order the taxi right to the front of the door.

Such a lovely man picked me up on time.

I refuse to use this app after they added a £5 cancellation fee on taxis.

The app is sneaky. Doesn’t tell you before hand there is a £5 cancellation fee. The app said they got our booking but assigning driver takes ages with no time frame how long it will take. The app also said £21 for a trip from A to B but the email I got and the charge was over £25. Just be honest and forward with the pricing. Instead of having crappy hidden fees to piss off your customers It also used to be cheaper to get fonaCAB than Uber. But now it came to the same price. So yeah.

Location accuracy and GPS needs more work

This is easy. We needed a taxi. I went onto Fona Cab’s App which was easy to use. Ordered a Taxi and it was there in 7 minutes Driver and tip paid through the App. Easy

Got charged for 2 of my bookings even though I wasn’t assigned a driver either time!