Freebike

Customer services is terrible, i didn’t managed to register but anyways my they got my money to unlock the bike, obviously I didn’t get any refund and I still don’t managed to unlock any bike, awful experience and the app UX is really bad

We saw some bikes around and in less than 5 minutes we were good to go. Great prices as well, cheaper than lime bikes.

Still waiting for sms of registrazion ..

As the title says, I got scammed for £6.50 for bikes that wouldn’t even unlock. I literally unlock them from the app but they never unlock so you can use and when they don’t unlock you sometimes will struggle a lot and waste a lot of time just to get them locked again. Please I beg you don’t use these bikes I literally got scammed. I will never use again and would never recommend anyone to use neither. The company doesn’t even care about checking these bikes to see if they’re well maintained or anything, they just care about your money that’s all.

Only offering subscription for hospital people or working for a foundation. Cannot enroll? Please help

Can’t give this a star as it’s soooooooo poor , if there’s ever a Freebike available it has a problem, these seem to be the only ones available , you will never be able to spend the £1 admin charge as never a safe bike to find , also it seems these bikes are never fixed as they are still available after a few days of showing problems

I’ve tried them once, tried them twice and now I just can’t imagine life without these bikes. However, very few places where I can get a bike from. Almost zero bikes are find in west or south- west London. Then sometimes some bikes have minor problems on them - rusty Squeaky pedals, poor braking, etc. which needs regular checking.

Used a bike scheme in Liverpool for normal pedal bikes. For the e-bikes I needed to use this app. But the merge process was an utter failure. Worse than that the Ui was baffling with bad error messages. Always wondered why the e-bikes were not being used. Now I know why.

Was looking forward to ride along the Liverpool waterfront. It was a pain to register on the App. You need to verify via text and email. I kept getting an error code and I never received a phone code. My boyfriend then tried 8 times then managed to register. He then went to put his card details in and the bike would just not release. We have spent £4 with no bike in hand. Thanks! Such a great app!! AVOID AT ALL COST. ITS A SCAM APP.

Tried to hire escooters. Downloaded app, never got the SMS so called helpline and just left on hold. Useless.